Planner

A2Dominion Housing Group Ltd; Greater London; On-site; GBP 27,000 - 33,000; Full time

Job summary

A housing association in Greater London seeks a Planner to coordinate compliance activities related to repairs and maintenance. Daily tasks include managing operations, handling correspondence, and collaborating with clients and contractors. Applicants should have strong customer service skills and attention to detail, and previous experience in compliance is desirable but not essential. This full-time role offers a competitive salary of up to £32,130 per annum, along with generous benefits including annual leave and staff perks.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Uniform

Qualifications

• Previous experience in compliancy desirable but not essential.
• All roles require entitlement to work within the UK.

Responsibilities

• Coordinate asbestos removal with clients and complete required forms.
• Liaise with scaffolders, roofing contractors, and residents.
• Manage operatives' diaries and make outbound calls to tenants.
• Handle client correspondence via email efficiently.

Skills

Eye for detail

Strong customer service ethos

IT literate

Ability to multi-task and work under pressure

Job description

Planner
Location: Ealing
Full Time Permanent (8-5 Monday - Friday)
Salary up to £32,130 per annum

About Us

Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 35,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow!

Day to day duties

• Asbestos from start to finish- Coordinate with the client, complete forms for the removal, be in the receipt of completion pack before making any appointment with tenant.
• Scaffolding from start to finish - Coordinate with the client, liaising with scaffolders, roofing contractors and residents in a timely manner. Daily updates on tracker in preparation for weekly meetings
• Managing Operatives diaries for a geographical area, including outbound calls to tenants
• Responsible for handling correspondence with client over e‑mail in a timely fashion

Role Criteria

• Previous experience in compliancy desirable but not essential
• Eye for detail
• Strong customer service ethos.
• IT literate
• Ability to multi‑task and work under pressure

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Uniform

Apply or to discuss your application further contact: Laura Bourne ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.