Planner

Daniel Owen Ltd; Essex; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service delivery company in Essex is seeking a Planner for a 6-month fixed-term contract. This role involves planning and coordinating workloads across various workstreams, managing job workflows, and maintaining compliance records. The ideal candidate will have experience in a relevant planning environment, possess excellent organizational and communication skills, and be skilled in customer service. A pro-rata salary of £30K per annum is offered, along with a commitment to health and safety in service delivery.

Qualifications

• Experience in planning within a repairs or maintenance environment is preferred.
• Understanding of relevant legislation, including health and safety.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Plan and coordinate daily workloads for operatives across workstreams.
• Manage job workflows and maintain accurate compliance records.
• Serve as the first point of contact for service delivery enquiries.

Skills

Planning experience

Organizational skills

Customer service

Communication

Problem-solving

Tools

Microsoft Office

Accuserv

Job description

Planner
Fixed term 6 month contract
Based in Essex
Permanent
30K per annum (pro-rata)

What You'll Be Doing

Planning and coordinating daily workloads for operatives across multiple workstreams.

Managing job workflows and maintaining accurate records, including statutory compliance documentation.

Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally.

Supporting resource planning and budget management in line with company policy.

Monitoring performance and compliance, reporting progress and issues to managers.

Using systems like Microsoft Office and Accuserv to streamline operations and reporting.

Promoting health, safety, and well being across all aspects of service delivery.

Driving continuous improvement through performance data and customer feedback.

What We're Looking For

Experience in planning within a repairs, maintenance, or cyclical environment (preferred).

Understanding of relevant legislation, including health and safety (preferred).

Excellent planning and organisational skills, with the ability to manage multiple projects.

Strong customer service and stakeholder engagement abilities.

Confident communicator with a problem-solving mindset and commercial awareness.