Planner

United Living Group; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A UK-based construction and infrastructure firm is seeking a planning coordinator to develop efficient schedules and ensure effective communication among teams. Ideal candidates will demonstrate strong interpersonal skills, attention to detail, and experience in customer service. Proficiency in Microsoft Office and Excel is key, along with an awareness of NRSWA. This role demands flexibility and self-motivation in a dynamic work environment.

Qualifications

• Experience in a customer service role or similar.
• Ability to maintain professionalism under stressful situations.
• Demonstrated customer focus and ability to resolve complex issues.

Responsibilities

• Create efficient schedules for execution by teams on all jobs.
• Access employee hours spent on projects and create reports on efficiency.
• Assist in implementing maintenance planning and scheduling processes.

Skills

NRSWA (Awareness)

Strong communication and interpersonal skills

Attention to detail

Team player

Basic CAD skills

Tools

Microsoft Office

Excel

Planning tools

Job description

Company Description

United Living Group is a collection of four businesses dedicated to creating a connected, sustainable future :

• United Living Property Services : Revitalizing homes and communities through the regeneration of living spaces.
• United Living Infrastructure Services : Delivering resilient infrastructure for a stable and functional future.
• United Living New Homes : Providing build-to-rent and affordable housing solutions to address community housing challenges.
• UL Connected : Connecting people through fixed-line and mobile infrastructure, enabling seamless communication in today's digital age.

Job Description

To operate effectively in a delivery focused and often fast-paced environment, working within the planning

department to create an effective schedule for execution by the teams on all jobs, using information gained from the client and the department managers.

Craft an efficient schedule for the execution by the teams on all jobs

• Access employee hours spent on projects and create reports on efficiency
• Work with staff from different departments to collaborate and main coordination
• Assisting in implementing maintenance planning and scheduling processes and developing process

Improvements

• Keep accurate metrics on the performance of planning and scheduling functions and provide timely
• Provide input to management and suggest improvements for efficiency
• Develop a daily schedule to secure adequate resources to complete all jobs
• Ensure all works orders and maintenance log items are closed when work is finished

Thrive within United Living’s values and culture of relentlessly striving to excellence through;

• Doing the right thing
• Raising the bar
• Positive attitude and energetic pace
• Excellent interpersonal and communication skills
• Integrity
• Ability to make things happen – starter / finisher
• Tact and the ability to deal with difficult situations
• Experience in a customer service role, or similar.
• literate particularly Microsoft Office and Excel.
• Well-developed verbal and written communication skills
• Team player, but also comfortable working alone.
• Understands the need for respect, sensitivity and discretion in a public facing role.
• Some flexibility of working hours may be required.
• Self-Motivated, enthusiastic and calm under pressure.

Qualifications

Key Skills (Essential)

• NRSWA (Awareness)
• The ability to self-motivate and work within a team
• Strong communication and interpersonal skills with a demonstrated ability to proven ability to

Interact with a variety of partners

• Ability to maintain professionalism at all times under stressful situations
• Demonstrated customer focus with an ability to resolve complex issues with an eye for detail
• Ability to understand the importance of priority of work tasks and the willingness to perform all

Assigned tasks within their ability

• Excellent oral and written communication skills. Ability to create sketches
• Attention to detail
• Confidence in using computer packages and familiarity with planning tools
• The ability to work under pressure to deadlines literate particularly Microsoft Office and

Excel

• Well-developed verbal and written communication skills
• Team player, but also comfortable working alone.
• Understands the need for respect, sensitivity and discretion in a public facing role.
• Some flexibility of working hours may be required.
• Self-Motivated, enthusiastic and calm under pressure.

Key Skills (Desirable)

• Basic CAD skills