Planned Works Administrator – Data, Docs & Resident Support

MSV Housing Group; Swindon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A housing organization in Swindon is seeking an enthusiastic Planned Works Administrator to provide comprehensive administrative support to the Planned Works team. Ideal candidates will possess strong customer service and administrative skills, alongside a commitment to advocating for diverse communities. This role offers flexibility in work location, generous holiday allowance, a pension scheme, and a commitment to employee wellbeing.

Benefits

Flexible working options

33 days holiday and holiday buy scheme

Company pension scheme with 10% matched contributions

Health cash plan for everyday treatments

Enhanced sick pay

Employee assistance programme and counselling

Learning and development opportunities

Commitment to Equality and Inclusion

Qualifications

• Experience of responding positively to customer queries and complaints.
• Experience of working in a busy administrative role.
• Ability to respond efficiently and effectively to demands of work.

Responsibilities

• Provide administrative support to the Planned Works Manager and Surveyors.
• Manage records and data for Disability Funding Grants.
• Handle colleague and customer queries efficiently.

Skills

Administrative skills

Customer service skills

Attention to detail

Microsoft Office (Excel)

Education

5 GCSEs or equivalent at Grade C or above including English and Maths

Job description

A housing organization in Swindon is seeking an enthusiastic Planned Works Administrator to provide comprehensive administrative support to the Planned Works team. Ideal candidates will possess strong customer service and administrative skills, alongside a commitment to advocating for diverse communities. This role offers flexibility in work location, generous holiday allowance, a pension scheme, and a commitment to employee wellbeing.