Placement Support Technician

Gallagher; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading reinsurance firm in Ipswich is seeking a Broker Support to assist Producers and Brokers in serving clients. The role involves compiling templates, assessing market security information, and providing data support for reinsurance placements. Ideal candidates should have A level education and possess strong interpersonal and IT skills, with a focus on attention to detail and time management. A competitive salary and benefits package is offered.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance 4x salary

Health cash plan or private medical insurance

Employee Stock Purchase plan

Qualifications

• Experience within the insurance or reinsurance industry is desirable but not essential.
• Ability to coordinate and prioritize workloads effectively.

Responsibilities

• Compile templates for global offices and ensure accuracy of information.
• Assess market security information and check compliance.
• Build and update marketing sheets for the Broking Team.
• Produce data and information packs for client reinsurance placements.
• Liaise with Compliance/Sanctions Team on checks.
• Engage with collaborators to ensure client service delivery.
• Support creation of slips/endorsements.
• Review reinsurance contracts for billing facilitation.
• Handle and resolve client and reinsurer queries.

Skills

Interpersonal skills

Attention to detail

Time management

Intermediate IT skills

Education

A level education

ACII qualification or working towards it

Tools

Microsoft Office suite

Job description

Introduction

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape.

Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance.

We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters.

This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.

Overview

Gallagher Re are seeking to recruit a Broker Support to join our EMEA team in Ipswich!

This position will provide support to Producers, Brokers and Technical Support colleagues in serving our clients. Our sophisticated approach to risk helps clients free up capital. We work with investors, reinsurers, and insurers to manage the equation between risk and return. Blending sophisticated analytics with deep institutional knowledge, we reveal new opportunities to increase performance.

For this position, we are ideally looking for candidates who have experience within the insurance or reinsurance industry so if you are looking for a new challenge, please apply! We can offer a competitive salary, bonus and lots more...

How you'll make an impact

• Compile templates to send to global offices to provide information and check the information received back is accurate
• Assess market security information on carriers, checking compliance and financial positions
• Build / Update marketing sheets for Broking Team
• Produce data, statistics, and information packs in support of the placement of a client’s reinsurance programme
• Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist
• Effectively engage with a range of collaborators, including internal and external individuals
• Work with Sales Team to ensure effective delivery of client service to clients
• Support creation of slips / endorsements
• Checking files to ensure all information is present and accurate
• Ensure contract records are accurately maintained within transactional broking system
• Generate and issue evidence of cover, debit notes and closing instructions
• Review and interrogate reinsurance contracts to facilitate billing within agreed timescales
• Regular contact with colleagues on technical support/contracts
• Handle and resolve queries from clients and reinsurers
• Ensure compliance with Gallagher policies and GEM throughout the placement process
• Produce contractual documentation to a high level and within timescales
• Maintain files in an orderly manner electronically, ensuring these are within GEM guidelines

About You

• Educated to A level standard
• Working towards the ACII qualification or ACII qualified (desirable)
• Relevant Insurance experience is desirable but not essential
• Excellent interpersonal skills (written and verbal)
• Good attention to detail
• Ability to coordinate and prioritise workloads with good time management skills
• Intermediate IT skills (Microsoft Office suite)
• Experience of use and management of broking systems appropriate to own office (desirable)
• Ability to work both independently and as part of a team
• Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I & D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.