Pizza Store Manager

Haven; Weymouth; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Fully funded qualifications

50% off on-park dining

20% discounts Haven Holidays

Job summary

Haven is seeking a Papa Johns Manager in Weymouth to lead an energetic F&B team and deliver exceptional service and quality pizza. You will be hands-on with performance, provide feedback for growth, manage budgets and resources, and drive guest experiences while ensuring safety and compliance with brand standards.

The role requires proven leadership, strong communication, and the ability to operate in a fast-paced environment with a focus on guest satisfaction and process improvement.

Qualifications

• Proven experience in managerial roles in fast-paced food service.
• Strong leadership and communication skills.
• Ability to manage budgets and resources effectively.
• Knowledge of health & safety regulations.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Lead, motivate and support the team to deliver excellent service and hit targets.
• Ensure guest satisfaction and a welcoming atmosphere.
• Monitor performance and provide coaching and reviews.
• Schedule shifts, manage budgets and resources for efficiency.
• Ensure compliance with health and safety regulations and company policies.
• Resolve operational issues quickly to maintain smooth daily operations.
• Support team development through training and mentoring.

Skills

Team leadership

Guest experience

Budgeting

Health & safety

Communication

Job description

Position: Papa Johns Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Papa Johns Manager, where your leadership skills will ensure every guest enjoys exceptional service and great tasting pizza!

As the Papa Johns Manager, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Papa Johns brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.