Piercing Specialist — Style, Safety & Studio Expert

MISSOMA; Greater London; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Retail commission scheme

Generous staff discount

Jewellery uniform allowance

Enhanced parental leave after 2 years

Job summary

Missoma is hiring a Piercing Specialist to join our London studio. You will welcome customers, perform piercings to high safety standards, and provide aftercare guidance while staying informed on UK regulations.

The role combines technical piercing skills with styling advice across Missoma's exclusive collections, delivering an exceptional store experience and supporting the retail team.

Qualifications

• 1.5+ years' experience piercing in a studio environment.
• In-depth knowledge of UK piercing standards and regulations.
• Clean, professional, and customer-focused approach.
• Excellent communication skills and a warm, engaging presence.

Responsibilities

• Welcome customers into our piercing studio with warmth and professionalism.
• Help customers feel relaxed and informed throughout their piercing journey.
• Offer expert styling advice using Missoma's exclusive jewellery collections.
• Perform piercings to the highest standards of safety, hygiene, and technique.
• Provide clear aftercare guidance and confidently resolve any concerns.
• Stay up to date with UK piercing regulations, techniques, and equipment.
• Advise the wider retail team on legal and safety protocols.
• Deliver exceptional service from first interaction to final purchase.
• Support your team with product expertise and a proactive, positive approach.

Skills

Piercing experience

Customer service

Communication

Portfolio

UK piercing regulations

Job description

Missoma is hiring a Piercing Specialist to join our London studio. You will welcome customers, perform piercings to high safety standards, and provide aftercare guidance while staying informed on UK regulations.

The role combines technical piercing skills with styling advice across Missoma's exclusive collections, delivering an exceptional store experience and supporting the retail team.