Picker - Part Time

Booker Group; United Kingdom; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Booker colleague discount

Tesco colleague discount

Tesco Mobile deals

Car, home insurance discounts

Eye care discounts

Health checks at Tesco Pharmacy

RAC breakdown access

Save As You Earn share scheme

Pension

Life Assurance

Employee Assistance Programme

Holiday package

Job summary

Booker Group in the United Kingdom is recruiting for a part-time store position, offering 30 hours per week with shifting weekend patterns. You’ll assist customers, restock shelves, handle deliveries and ensure quick, friendly service throughout shifts.

The role includes specific Sunday/Monday/Tuesday/Wednesday or Sunday/Monday/Tuesday/Thursday patterns, with a strong emphasis on team cooperation and meeting customer needs. A supportive benefits package is provided to eligible staff.

Qualifications

• A can-do attitude and willingness to go the extra mile for customers
• A passion for delivering excellent customer service
• Be reliable: on time and well-presented

Responsibilities

• Accurately pick and dispatch goods using handheld terminal and report discrepancies to the Manager
• Check quality, shelf life, and ensure packaging is robust for delivery
• Provide high standard of customer service by processing deliveries efficiently and to target
• Be polite with delivery staff and handle queries or complaints, escalating complex issues as needed

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

This is a Part Time Role for 30 hours per week.

The shift patterns will be either of the options below:

• 1. Sunday (9am-5pm), Monday (8am-5pm), Tuesday (8am-5pm), Wednesday (9am-5pm)
• 2. Sunday (9am-5pm), Monday (8am-5pm), Tuesday (8am-5pm), Thursday (9am-5pm)

You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

You will be responsible for

• Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

You will need

• A can do attitude and feel comfortable working to meet designated pick rates.
• A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
• Always be there, on time and properly presented.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process.

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is