Picker - Part Time

Booker; Merthyr Tydfil; On-site; GBP 12,398 - 15,153; Part time

Job summary

Booker Group is the UK's leading food and drink wholesaler with locations across the country. This part-time role in-store involves shelving, tills, stock checks and processing deliveries, offering daily variety and opportunities to learn different areas of the operation.

You will bring a can-do attitude, a passion for delivering excellent customer service, and the ability to be punctual, presentable and efficient to help us meet service targets.

Qualifications

• Willingness to work in a physical retail environment.
• Excellent communication with customers.
• Flexibility to work across multiple areas.

Responsibilities

• Assist with shelving, tills, stock checks and deliveries.
• Ensure accurate picking and dispatch of goods.
• Provide high standard of customer service and handle queries.
• Be polite to delivery staff and escalate complex issues.

Skills

Can-do attitude

Customer service mindset

Punctual

Presentable

Job description

This is a Part Time Role

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries… the opportunities are endless, but everything you do matters… ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

Responsible for the accurate picking and dispatch of goods by picking against a hand‑held terminal and advising Manager of any differences.

Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.

Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.

Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.

• A can‑do attitude and feel comfortable working to meet designated pick rates.
• A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
• Always be there, on time and properly presented.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail].

Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.

For more information about us please visit www.bookergroup.comupjobs.co.uk.