Picker 20 Hours

Booker Group; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Manchester is seeking a part-time store associate to ensure excellent customer service while handling various tasks including filling shelves, processing deliveries, and assisting customers. The ideal candidate has a can-do attitude and a passion for customer service. The role offers a flexible working pattern of Sun-Mon-Tue or Mon-Wed-Thur.

Qualifications

• Can-do attitude and willingness to go the extra mile for customers.
• Passion for delivering excellent customer service.
• Ability to manage multiple tasks effectively.

Responsibilities

• Accurately pick and dispatch goods using a handheld terminal.
• Check quality and packaging in preparation for delivery.
• Provide a high standard of customer service during deliveries.
• Be polite and responsive when dealing with delivery staff.

Skills

Customer service

Attention to detail

Time management

Job description

Overview

This is a Part Time Role

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

The working pattern is Sun-Mon-Tue OR Mon-Wed-Thur

Responsibilities

• Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
• A can do attitude and feel comfortable working to meet designated pick rates.
• A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
• Always be there, on time and properly presented.
• The working pattern is Sun-Mon-Tue OR Mon-Wed-Thur.