Piccadilly HotelConference & Events Sales Executive

Aimbridge EMEA; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global hospitality group is seeking a Hotel Sales Executive in Manchester to generate leads and support the commercial strategy. The role requires excellent communication and organisational skills, along with a passion for delivering exceptional guest experiences. Candidates should be flexible and knowledgeable in event planning. This position offers competitive incentives and training opportunities.

Benefits

Industry leading training and development opportunities

Hotel discounts and staff rates

Access to financial wellbeing program

24/7 employee assistance programme

Uncapped incentives

Staff meals on duty

Qualifications

• Excellent communication skills to interact effectively with clients and staff.
• Strong organisational abilities to manage multiple tasks efficiently.
• Exceptional customer service skills to ensure a positive guest experience.
• Knowledge of event planning details including logistics and trends.
• Flexibility to adapt to unexpected changes or requests.

Responsibilities

• Carry out projects and generate leads for revenue growth.
• Conduct sales lead calls to potential accounts.
• Maintain accurate sales databases.
• Perform general office duties and administrative tasks.
• Support the delivery of the commercial strategy.

Skills

Communication Skills

Organisational Skills

Customer Service Skills

Knowledge of Event Planning

Flexibility

Job description

About the Role

As Hotel Sales Executive, your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. Identifying any new leads and contacts, working with the front of house teams in driving engagement. You will conduct sales lead calls to potential new accounts and clients and ensuring all sales databases are kept accurate and up to date. Performing general office duties and administrative tasks where needed which include weekly and monthly reports.

• Communication Skills: As the face of our hotel, you'll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
• Organisational Skills: Strong organisational skills are essential for this role. You'll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
• Customer Service Skills: you'll work with our guest first hand so you'll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
• Knowledge of Event Planning: Ideally, we’d love you to have knowledge of event planning, including understanding of logistics, catering, audio‑visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality.
• Flexibility: To handle unexpected changes or last‑minute requests you’ll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

About Aimbridge Hospitality EMEA

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.

Benefits

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty
• Salary with uncapped incentives

Mercure Manchester Piccadilly Hotel Portland Street, Manchester, Lancashire, M1 4PH