Physical Security Incident Manager – UK/EMEA

Barclays; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

Barclays is seeking a proactive Physical Security Incident Manager to oversee rapid detection and response to physical security threats across the region, based in Barclays London office. This in‑office role requires a five‑day presence a week and the ability to manage real‑time incidents in a high‑paced environment, coordinating with Security and Barclays UK during crises.

You will lead risk assessments, crisis planning and stakeholder communications to align security operations with the bank's

Qualifications

• Experience in incident management and coordinating bridge calls.
• Experience with physical security platforms, CCTV and access control.
• Proven crisis management experience coordinating responses.

Responsibilities

• Oversee regional physical security incident response and detection.
• Coordinate security risk assessments and contractor management.
• Develop and implement risk management strategies for access, fire and disasters.
• Lead crisis management simulations and training.
• Manage stakeholder relationships with vendors and regulators.

Skills

Incident management

Crisis management

Stakeholder management

Data storytelling

Risk management

Leadership

Education

Physical security credential or qualification

Tools

Access control systems

CCTV systems

Security platforms

Job description

Barclays is seeking a proactive Physical Security Incident Manager to oversee rapid detection and response to physical security threats across the region. In this operations‑room–based role, you’ll act as the key link between Physical Security and Barclays UK, ensuring swift decision‑making and seamless coordination during incidents.

This position requires an in‑office presence five days a week and a strong ability to manage real‑time events in a high‑paced environment.

To be successful as a Physical Security Incident Manager, you should have:

• Previous experience managing incidents - bridge calls
• Working on physical security platforms, electronic access control, CCTV
• Crisis management experience - coordinating responses

Other highly valued skills include:

• Physical Security credentials or qualification
• Financial services experience
• Relationship management - presenting stories by data

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job‑specific technical skills.

This role is based in our London office.

Purpose of the role

To develop risk management strategies that support the protection of the bank's regional sites against a range of variables.

Accountabilities

• Management of specialist security services to support the bank’s regions through site level security oversight activities including the execution of security risk assessments and the alignment of security objectives, contractor management to review the effectiveness of existing physical controls.
• Implementation of security policies to ensure the effectiveness of existing security operations and controls such as the bank's systems, applications and networks.
• Development and implementation of risk management strategies to identify and mitigate physical security risks, including access, fire and natural disasters, and implement security controls and provide training to colleagues to mitigate those risk.
• Development of crisis management and contingency plans for the bank's facilities, evaluated through simulations, to demonstrate how colleagues should coordinate with stakeholders during a crisis.
• Management of stakeholder relationship including colleagues, vendors and regulatory agencies to algin security operations with the bank's objectives.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.