Phone Shop Leader: Customer Experience & Sales

Tesco PLC; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading grocery retailer in the United Kingdom is seeking a dedicated team leader to drive customer service and sales in their stores. In this role, you will motivate and engage your team, ensuring they deliver exceptional customer experiences while managing department operations efficiently. Successful candidates will demonstrate strong leadership, excellent communication skills, and a commitment to achieving business objectives. Join us to help shape memorable shopping experiences and foster customer loyalty.

Qualifications

• Ability to lead and motivate a team while providing excellent customer service.
• Experience in managing department operations and budgets.
• Strong decision-making skills with a focus on customer needs.

Responsibilities

• Lead and motivate your team to communicate effectively with customers.
• Engage with and train your team to enhance customer experiences.
• Control costs in your department and meet budget targets.

Skills

Customer Focus

Teamwork

Decision Making

Job description

A leading grocery retailer in the United Kingdom is seeking a dedicated team leader to drive customer service and sales in their stores. In this role, you will motivate and engage your team, ensuring they deliver exceptional customer experiences while managing department operations efficiently. Successful candidates will demonstrate strong leadership, excellent communication skills, and a commitment to achieving business objectives. Join us to help shape memorable shopping experiences and foster customer loyalty.