Phlebotomy - Phlebotomist I

Mindlance; Salisbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare service provider is looking for a Patient Services Representative I in Salisbury, UK. The role involves drawing blood samples, maintaining records, and ensuring patient comfort and safety during procedures. Ideal candidates will have excellent phlebotomy skills, a high school diploma, and preferably some medical training. Offering a dynamic work environment, the position may require flexible hours, including weekends and holidays. Candidates should possess strong organizational skills and the ability to work independently.

Qualifications

• Minimum of 6 months experience required, with 1+ years in phlebotomy preferred.
• Flexible and available for weekends, holidays, and on-call work.

Responsibilities

• Perform daily activities accurately and on time under supervisor direction.
• Maintain a safe and professional environment while collecting and processing specimens.
• Document all required records and maintain organizational commitment.

Skills

Excellent phlebotomy skills

Ability to provide quality, error free work

Customer service experience

Education

High school diploma or equivalent

Medical assistant or paramedic training preferred

Phlebotomy certification preferred

Job description

Overview

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements / Qualifications

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Required Education: High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred (Required in California, Nevada, and Washington).
• Work Experience: Minimum of 6 months experience. One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience a must.

EEO / Background

• EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
• While Mindlance is an equal opportunity employer our clients require that we conduct background checks on all hires who receive a contingent offer of employment. It is understood that any offer extended by Mindlance is contingent on meeting the requirements set forth by the client which may include but are not necessarily limited to: criminal history (including sexual crimes), verification of social security number, employment verification, motor vehicle records (sales staff or any staff receiving car allowance), verification of education, professional licensure where applicable, and debarment authorities. This process is conducted to verify the accuracy of the information provided by the candidate. A guilty misdemeanor or felony conviction on an applicant's record does not in any way render the applicant ineligible for hire however all convictions will be escalated to the compliance team.

Offer of Employment Process

When making any offer of employment to a successful candidate, Mindlance staff is responsible to the hiring party to inform the candidate of the client's intent to extend a contingent offer of employment. Upon the successful completion of the background check and drug screen, the submission of all Mindlance paperwork along with any client specific documents the associate will be cleared for their assignment. Once the start instructions are received, which is typically the Friday prior to the candidate's start date the associate will receive starting instructions from the account management team.