Phlebotomist/Health Care Assistant

Alder Hey Children's NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading children's healthcare provider in Liverpool is seeking an enthusiastic Phlebotomist/Health Care Assistant to join their Community Outpatients Team. This role involves providing nursing care to children and their families, assisting in phlebotomy procedures, and ensuring excellent communication within the healthcare team. The ideal candidate will have an NVQ 3 or equivalent in health-related topics and a passion for paediatric care. Flexible working hours and training opportunities are available.

Qualifications

• NVQ 3 in health or equivalent experience.
• Experience in paediatric healthcare is preferred.
• Ability to demonstrate a range of clinical skills.

Responsibilities

• Provide nursing care to children and families.
• Undertake phlebotomy procedures once trained.
• Communicate effectively with care teams.

Skills

Communication skills

Clinical skills

Time management

Team working

Patient care

Education

NVQ 3/equivalent in health related topic

English and Maths GCSE or equivalent

Tools

Basic computer skills

Job description

Phlebotomist/Health Care Assistant

The closing date is 18 December 2025

Right to work: We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Health and Care route. We recommend that you assess your eligibility before applying for this position. Visit Health and Care Worker visa: Overview - GOV.UK

An exciting opportunity has arisen for an experienced and enthusiastic Health Care Assistant (HCA)/Phlebotomist to join our Community Outpatients Team. The Community Outpatient team support children, young people and their families who attend clinics for appointments, blood tests and observations, both on site and at Community hubs. We care for children with a wide range of both acute and chronic conditions across many specialties

Experience of working within both acute and outpatient settings would be beneficial for this post, however not essential, as training will be given. The post holder will require excellent communication skills, clinical skills appropriate to role and display evidence of autonomous and multi-professional team working.

A skills-based competency training programme is offered to meet the demands of this interesting and varied role.

Working hours will be 37.5hrs between the hours of 8-6 across Mon-Friday, with a flexible working pattern to support the needs of the service.

Enquiries to:

Kirst Lawler, Catkin & Community Clinic Manager - [e-mail]

Andrea Williams, Matron - Matron - Outpatients & Community Clinics. [e-mail]

Main duties of the job

The post holder will provide the highest standards of nursing care to children and their families.

Undertake phlebotomy procedures in the department, once fully trained and competent.

The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care.

The post holder will work in collaboration with the healthcare teams

The post holder will work within the confines of their mandatory and statutory obligations, to the prevention and control of infection in the clinical area

The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which may be competency based.

The post holder will assess and report risk to the nurse/lead clinician. The post holder will assist in the orientation and education of new staff.

Take responsibility for, prioritise and manage own workload to support clinical team.

Work without direct supervision using experience and knowledge to ensure the highest quality care is delivered

Promote and maintain a safe and comfortable therapeutic environment for patients and their families.

Assist in the basic care required by patients in clinical settings.

Assist with the education of new staff and students and ensure they are instructed in the procedures, routines.

Please see JD for full list of duties

About us

Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

Job responsibilities

The post holder will communicate observations (including changes in care needs or health / wellbeing of the patient), updates, and messages to members the immediate care team / nurse in charge.

The post holder will ensure that the confidentiality of information is maintained at all times, pertaining to both patients and staff

The post holder will ensure that the most effective use of media to communicate information about patients and their families, to the immediate and wider healthcare teams, which may include paper based and electronic systems.

Help manage any PALS and/or complaints received, liaising with senior team and advise families of the Trusts complaints procedure where possible then refer to manager.

Maintain patient confidentiality in accordance with Trust guidelines.

Planning and organising skills:

• The post holder will lead and assist the clinic team in the organisation of the clinic environment which includes cleanliness of the clinical area, and ensure equipment is available, clean and in working order.
• The post holder will assist the healthcare team in the preparation of the environment for clinical tasks such as dressings / wound care and other defined, planned tasks.
• The post holder will organise their clinical workload under the direction of lead clinician.

>Clinical skills:

Assisting children with mobility needs as age and stage of development indicates. This will include correct and safe use of mobility aids and / or prescribed appliances.

Ensuring that the clinical area is prepared and maintained to enable the delivery of safe standards of care and comfort for children and their families.

Assisting the child in clinical area with elimination needs whilst always maintaining their privacy and dignity according to their age and stage of development this will include nappy care, use and care of bed pans and urinal equipment and / or other elimination aids or appliances.

Assisting the child with mobility which may include passive movements, walking, or mobilising using prescribed appliances.

Ensure patients are escorted safely to other departments as delegated by the nurse in charge.

Measure and record patients weight, height, temperature, blood pressure and respiratory rate and document.

The post holder will have a breadth of knowledge and skills relating to paediatric health care and carry out clinical procedures relevant to their role, once fully trained and competent.

Research & Audit:

The post holder will support the ward manager by participating and assisting in various audits and surveys which may include hygiene, patient safety and patient satisfaction audits.

Leadership and Management skills:

The post holder will work within defined practice boundaries under the delegation and supervision of the lead clinician in clinical area.

The post holder will ensure that they are competent. It is the post holders responsibility to identify any personal learning needs through continuing personal development, via their annual development review.

Complete management duties as delegated to support ward function.

Person Specification

• NVQ 3/equivalent in health related topic or equivalent experieince
• English and Maths GCSE or equivalent, grade A-C or willingness to undertake
• Basic Nursing Care
• Knowledge of Confidentiality
• Knowledge Family Centred Care
• Multi-professional Working
• Computer and keyboard skills
• Demonstrate a range of clinical skills
• Demonstrates Trust Values
• Reliable
• Time management
• Role modelling behaviour
• Paediatric Outpatient health care experience
• Administration and clerical duties skills
• Competent in paediatric phlebotomy and capillary sampling
• Able to prioritise tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Alder Hey Children's NHS Foundation Trust