Phlebotomist

Randox Health; Wigan; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health diagnostics company in the UK is seeking a Phlebotomist to provide exceptional client services, including blood sample collection and data management in a fast-paced clinic environment. The ideal candidate will have a background in Phlebotomy, strong IT literacy, and experience in customer service or sales. This full-time role requires flexible working hours, a commitment to client care, and the ability to thrive in a collaborative environment. The position is located in Wigan, England, with a competitive salary and potential for professional growth.

Qualifications

• Previous Phlebotomy experience and relevant certification.
• Flexibility with working hours, including evenings and weekends.
• Confident using IT programmes and managing various software systems.

Responsibilities

• Take blood samples from clients in a clinic setting.
• Maintain accurate client records in the Patient Information System.
• Engage actively in sales and upselling services.

Skills

Phlebotomy experience

Customer service

Sales/Retail experience

High IT literacy

Sensitive communication

Education

Phlebotomy certificate or equivalent training

Tools

Patient Information Systems (PIS)

Job description

Working Hours / Shifts: 40 hours per week contract, alternating between Monday to Friday and Tuesday to Saturday. Exact hours are 7.40am to 4.20pm, Monday and Saturday and 6.40am to 3.20pm Tuesday & Friday and 10.20am to 7pm on Wednesday and Thursday. Hours are subject to change. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement: Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross‑selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.
• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Experience in a private healthcare setting.
• Experience in customer service.
• 2 years experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Liverpool.

What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well‑being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state‑of‑the‑art Randox Health clinics, based in over 40 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID‑19 in just a few weeks. Our rapid COVID‑19 testing service was trusted and used by a variety of private companies, individuals, the sports industry and in the UK Government's National COVID‑19 Testing Programme.