Phlebotomist

Randox; Kingston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health diagnostics provider in Kingston is seeking a Phlebotomist for a full-time role. You will ensure an excellent experience for clients, taking blood samples and performing various health measurements. The ideal candidate has experience in phlebotomy and customer service, with flexibility in working hours. This position offers a chance to work with innovative diagnostic technology in a supportive environment.

Qualifications

• Previous Phlebotomy experience and certificate or equivalent training.
• Flexibility with working hours, including evenings and weekends.
• Ability to manage and generate clientele.

Responsibilities

• Ensure excellent customer experience from entry to clinic.
• Collect blood samples and personal health measurements.
• Maintain accurate records in PIS.

Skills

Phlebotomy experience

Customer service

Sales skills

IT literacy

Education

Phlebotomy certificate or equivalent training

Tools

Patient Information Systems (PIS)

Microsoft packages

Job description

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Kingston.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well‑being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location: Kingston upon Thames KT1 1RB

Contract Offered: Full‑time, permanent

Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Phlebotomist role responsibilities

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at off‑site events and appointments.
• Engage in upselling and cross‑selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.
• General housekeeping duties.
• Uphold clinic cleanliness.

Essential criteria

• Previous Phlebotomy experience and certificate or equivalent training.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Previous experience within customer or patient facing roles.
• Ability to manage existing clientele and generate new clientele.
• Valid UK driving license.

Desirable qualifications

• Experience in a private healthcare setting.
• Proficiency in the use of Microsoft packages.
• Confidence and experience working internal / external events.
• Sales / Retail experience.