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A local medical practice in Ilkley seeks a healthcare assistant to perform blood sample collections and ensure patient safety and confidentiality during procedures. The ideal candidate will have practical phlebotomy experience, be computer literate, and exhibit strong organizational skills. This role offers opportunities for learning and professional development in a supportive multi-disciplinary setting.
Working under the direct supervision of the Lead Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients, including domiciliary bloods.
Ensuring that the patient is as comfortable and relaxed, confirming their agreement to the collection of a blood sample
Collection of samples of blood in accordance with training/procedures
Conducting domiciliary bloods
Using the centrifuge to prepare blood samples
Ensuring samples are stored in appropriate containers
Accurate, legible labelling of all samples to confirm patient identity
Checking patient identification against the request and confirming with patient and checking against the SystmOne record
Recording collection of blood sample in patient record in accordance with practice procedure
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
Ensuring that anomalies are reported to a senior member of staff
Notifying a clinician of any significant patient issues
Liaising with and assisting members of the administrative team
Responsible for the correct and safe management of the specimens process
Correct use of Personal Protective Equipment (PPE).
Adhere to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Making effective use of training to update knowledge and skills
Safe management of sharps procedures
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately
Demonstrated due regard for safeguarding
Ilkley & Wharfedale Medical Practice is a small, established family GP surgery based in the historic spa town of Ilkley offering a personal service to our patients. The surgery operates from modern premises close to the centre of Ilkley and has a list size of 5608 patients.
Ilkley & Wharfedale is a training practice for GP Registrars and medical students with a supportive multi‑disciplinary team who work hard to meet the needs of our patients. We use SystmOne clinical system software and knowledge of this would be an advantage but not essential as training will be given.
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include, acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues behaving in a manner that is welcoming and of the individual, is non‑judgmental and respects their circumstances, feelings priorities and rights.
Confidentiality
In the performance of the duties outlined in the Job Description, the post holder may have access to confidential information relating to patients, carers, Practice staff and other health workers. They may also have access to information relating to the Practice as a business organisation. All information from any source must be regarded as strictly confidential.
Information relating to patients, carers, colleagues and other healthcare workers or the business of the Practice may be only divulged to authorised persons, in accordance with the Practice policies and procedures relating to confidentiality and protection of personal and sensitive data.
In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have a right to expect that staff will respect their privacy and act appropriately.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
Health and safety and security
Assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using security systems within the workplace according to Practice guidelines.
Identify risks involved in work activities and undertake such activities in a way that manage those risks and report to registered nurse or practice manager any potential risks identified.
Follow appropriate infection control procedures ensuring work are tidy and safe and free from hazards.
Understand and apply the principles of the cold chain.
Ensure safe storage, rotation and disposal of vaccinations and drugs within area of responsibility.
Make effective use of training to update knowledge and skills.
Be able to identify the risks to health of microbiological and chemical hazards within the work environment according to Control of Substances Hazardous to Health (COSHH).
Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate.
Be aware of statutory child health procedures, statutory local guidelines and referral criteria.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.