PHJ - Service and Repair Engineer

PH Jones; Birmingham; On-site; GBP 33,000 - 45,000; Full time

Benefits offered by this job

Fully Costed van and fuel card (EV opt

Annual pay review & profit share

Company-funded healthcare

25 days holiday + bank holidays

Life assurance, income protection &amp

Retail discounts

Job summary

PH Jones is seeking a skilled maintenance technician to perform repairs and routine maintenance in domestic social housing across the UK. The role emphasizes first-time fixes, safety compliance with PH Jones and British Gas standards, and delivering exceptional customer service.

You will hold ACS qualifications (CCN1, CENWAT, HTR1, CKR1), a valid UK driving license, and a minimum of two years’ experience. The position is full-time with a competitive base salary and benefits package.

Qualifications

• 2 years minimum qualified experience.
• Hold a valid UK driving license with no more than 6 points.
• Hold the Right to Work in the UK.
• ACS qualifications including CCN1, CENWAT, HTR1, CKR1.
• Knowledge of PH Jones and British Gas safety procedures while delivering excellent customer service.

Responsibilities

• Carry out repairs and maintenance in domestic Social Housing properties with a focus on first-time fixes.
• Work within PH Jones' 24/7 network to support urgent fixes and customer satisfaction.

Skills

Customer service

Driving licence

Safety awareness

Education

ACS qualifications: CCN1, CENWAT, HTR1, CKR1

Job description

You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network.

Requirements

• Hold a valid UK driving license with no more than 6 points.
• Hold the Right to Work in the UK.
• Hold 2 year's minimum qualified experience.
• Be ACS qualified, including CCN1, CENWAT, HTR1, & CKR1.
• Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service.

We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team

At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

What We Offer

• £ 33,302.98 base salary - expected earnings up to £45K
• Full-Time, Permanent Contract
• Annual Pay Review & Profit Share Scheme
• Fully Costed Van & Fuel Card (EV options with free home install)
• Renewables Upskill Potential
• Local ByBox Allocation - less travel, more earning potential

Exceptional Benefits

• Employee Energy Allowance & Discount on HIVE Products
• Company-Funded Healthcare + 24/7 Online GP Service
• Company-matched Pension scheme
• 25 Days Holiday + Bank Holidays
• Full Sick Pay after successful probation
• Life Assurance, Income Protection & Accident Insurance
• Exclusive Retail Discounts & Financial Education Support