Philanthropy and Trusts Team Coordinator

WaterAid; City Of London; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A global non-profit organization is looking for a Philanthropy and Trusts Team Coordinator to manage administrative support and CRM processes. You will play a crucial role in ensuring team efficiency and helping develop proposals. The role requires excellent organizational skills and a collaborative mindset. This position offers a hybrid working model and a salary range of £27,697 - £29,063 per year with benefits.

Benefits

36 days’ holiday

Employer pension contribution up to 10%

Flexible working arrangements

Free annual eye tests

Enhanced parental leave

One paid volunteer day each year

Responsibilities

• Lead team’s administrative support for efficient running.
• Manage income and expenditure monitoring processes.
• Support development of proposals and reports.
• Manage and ensure data integrity in Nimbus CRM.

Skills

Excellent organisation and time management skills

Positive and can-do attitude

Experience working collaboratively

Ability to produce high quality communications

Attention to detail

Ability to organise information storage systems

Experience of streamlining processes

Job description

Philanthropy and Trusts Team Coordinator

Contract: Permanent, 35 hours per week, Full time

Salary: £27,697.00 - £29,063.00 per year with excellent benefits

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face‑to‑face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

It’s an exciting time to join WaterAid’s Philanthropy and Trusts team which has been spotlighted for growth within the Fundraising Department. We’re a creative and ambitious team of highly skilled fundraisers, working with both existing and new donors to make WaterAid’s mission a reality.

About the Role

As our proactive and organised Philanthropy and Trusts Team Coordinator you will play a key role in ensuring the smooth running of our team’s day‑to‑day activities, including the management of our CRM system and working on special projects to support our strategy.

In this role, you’ll:

• Lead the team’s administrative support, helping us to keep running efficiently and effectively.
• Manage the income and expenditure monitoring processes, and play a significant role in the team’s yearly business planning.
• Support the development of proposals and reports on WaterAid’s work.
• Manage the Nimbus CRM database for the P&T Team to ensure data integrity and accuracy, including but not limited to administrative support for fundraisers, logging enquiries and income monitoring, team KPI tracking, Nimbus updates and developments, ensuring compliance with GDPR and other data protection regulations.

To besuccessful, you’ll need:

• Excellent organisation and time management skills
• A positive and can‑do attitude
• Experience working collaboratively and building effective working relationships
• Experience of producing high quality communications for team members with ability to tailor for varied audiences;
• Demonstrable accuracy and attention to detail
• Ability to organise and maintain information storage systems
• Experience of streamlining processes for business efficiency

View full job description here

Closing date:

Applications will close at 12:00 PM on 17 November 2025. Shortlisting and interviews may take place on a rolling basis, and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: Click ‘Apply’ to complete the pre‑screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre‑employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10%
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro‑rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero‑tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !