Pharmacy Technician Specialist - Pharmacy Digital

NHS Jobs; Leeds; On-site; GBP 30,000 - 42,000; Full time

Job summary

Leeds Teaching Hospital NHS Trust is seeking a Pharmacy Digital Systems Lead/Technician to support development, maintenance and safe use of clinical digital systems. You will build expertise in system configuration, workflows and reporting using SSRS, Excel and Power BI, while addressing user feedback to improve functionality and reduce risk.

You will also troubleshoot hardware and software, contribute to SOPs, and participate in staff training and recruitment activities within the Pharmacy

Qualifications

• Hold a BTEC in Pharmaceutical Science or NVQ Level 3 in Pharmacy Services or an equivalent qualification.
• Be registered, or eligible to register, as a Pharmacy Technician with the General Pharmaceutical Council.
• Have extensive post-registration experience, including experience within hospital pharmacy or an equivalent relevant setting.
• Have a strong understanding of medicines stock control.
• Have extensive experience of working in preparative pharmacy services.
• Have a high-level understanding and overview of pharmacy digital systems e.g. CMM, PN Ascribe, PTS, Chemocare.
• Dynamic, enthusiastic, keen to learn and support services whilst driving change, a strong team player who can adapt their working style to get the best from colleagues.
• Demonstrate excellent communication, organisation, prioritisation and problem-solving skills.
• Be able to work accurately under pressure, manage competing priorities and respond effectively to interruptions.

Responsibilities

• Support the development, maintenance and safe use of pharmacy and clinical digital systems.
• Develop and maintain expert knowledge of system configuration and associated workflows.
• Gather and review feedback from clinical users, identifying opportunities to improve functionality and reduce risk.
• Investigate issues, support problem-solving and contribute to risk-reduction activities.
• Support the development, implementation and review of standard operating procedures.
• Undertake Clinical Safety Officer training to support the clinical safety of our digital systems.
• Map, develop, create and share digital reports using tools such as SSRS, Excel and Power BI
• Troubleshoot hardware and technical issues including printers, PCs and various MMPS software.
• Prepare and update training materials.
• Assess, train and support pharmacy staff in using digital systems.
• Contribute to ensuring digital system assurance, quality monitoring, workload reporting and service improvement initiatives.
• Support and lead staff, including identifying development needs and contributing to recruitment.

Skills

Communication skills

Team player

Problem solving

Prioritisation

Working under pressure

Education

BTEC in Pharmaceutical Science

NVQ Level 3 in Pharmacy Services

Tools

CMM

PN Ascribe

PTS

Chemocare

Job description

For questions about this job, contact: Name: Holly Hunter Position: Lead Technician - Clinical Systems Email: [e-mail] Interview Date: 24th November 2026 Please Note: All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata.

Job Summary

Main duties of the role include: Support the development, maintenance and safe use of pharmacy and clinical digital systems. Develop and maintain expert knowledge of system configuration and associated workflows. Gather and review feedback from clinical users, identifying opportunities to improve functionality and reduce risk. Investigate issues, support problem-solving and contribute to risk-reduction activities. Support the development, implementation and review of standard operating procedures. Undertake Clinical Safety Officer training to support the clinical safety of our digital systems. Map, develop, create and share digital reports using tools such as SSRS, Excel and Power Bi Troubleshoot hardware and technical issues including printers, PCs and various MMPS software. Prepare and update training materials. Assess, train and support pharmacy staff in using digital systems. Contribute to ensuring digital system assurance, quality monitoring, workload reporting and service improvement initiatives. Support and lead staff, including identifying development needs and contributing to recruitment.

Why you should join our Team

This is an exciting opportunity to join our expanding Pharmacy Digital Team, supporting the development, optimisation, and governance of key clinical systems. The team plays a fundamental role in ensuring safe, effective, and efficient use of digital systems that support medicines management and patient care across the Trust. You will work alongside the team contributing to system development, service improvement, user training, and the delivery of digital solutions to enhance patient care and staff experience. You'll be joining the Trust at an exciting time as Leeds leads the development of the new WYAAT Pharmacy Aseptic Manufacturing Hub, part of a national programme transforming aseptic services across England. This role offers a unique opportunity to contribute to both local and regional digital advancements and service transformation. We are proud to provide a positive working environment with a dedicated workforce who are committed to putting patients first. Leeds is one of the largest NHS teaching hospitals with excellent development opportunities, flexible working arrangements, and the chance to help shape the future of digital pharmacy services.

What you will bring to the role

• Hold a BTEC in Pharmaceutical Science, NVQ Level 3 in Pharmacy Services or an equivalent qualification.
• Be registered, or eligible to register, as a Pharmacy Technician with the General Pharmaceutical Council.
• Have extensive post-registration experience, including experience within hospital pharmacy or an equivalent relevant setting.
• Have a strong understanding of medicines stock control.
• Have extensive experience of working in preparative pharmacy services.
• Have a high-level understanding and overview of pharmacy digital systems e.g. CMM, PN Ascribe, PTS, Chemocare.
• Dynamic, enthusiastic, keen to learn and support services whilst driving change, A strong team player who can adapt their working style to get the best from colleagues.
• Demonstrate excellent communication, organisation, prioritisation and problem-solving skills.
• Be able to work accurately under pressure, manage competing priorities and respond effectively to interruptions

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are…. Responsible Open and Honest One Team Kind

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities: People Improvement and Innovation Partnerships Outcomes Sponsorship Eligibility

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications.