Pharmacy Technician - HMP Feltham B/HMYOI Feltham A

CNWL NHS Foundation Trust; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in the UK is seeking a motivated Pharmacy Technician to join their Health & Justice team. In this role, you will support the healthcare needs of prisoners, manage pharmacy operations, and ensure the delivery of high-quality medical services. The ideal candidate will have a pharmacy technician qualification and experience in a clinical setting. This position offers opportunities for professional development and works within the challenging yet impactful prison healthcare environment.

Benefits

Monthly supervision

Annual personal development plans

Access to training opportunities

Qualifications

• Experience working in a pharmacy setting, particularly in a healthcare environment.
• Strong understanding of controlled drugs regulations.
• Ability to manage multiple tasks efficiently under pressure.

Responsibilities

• Participate in the daily running of the dispensary.
• Provide an efficient stock topping-up service to the wings.
• Ensure all medicines are processed in accordance with dispensing standards.

Skills

Medicine management

Pharmacy operations

Risk management

Patient confidentiality

Team collaboration

Education

Accredited pharmacy technician qualification

Tools

Pharmacy management software

Job description

Overview

A Vacancy at Central and North West London NHS Foundation Trust.

Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve.

In our quest to deliver patient‑focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Pharmacy Technician to join our forward‑thinking, friendly and expanding Health & Justice team at HMP/YOI Feltham A and B.

By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but also have a real impact on promoting health and well‑being.

Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high‑quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

Key Responsibilities

• Participate in the efficient day‑to‑day running of the dispensary.
• Provide medicine management.
• Assist in maintaining correct Controlled Drug records in accordance with the Misuse of Drugs Act 1971.
• Maintain an up‑to‑date knowledge of developments in local and national guidance to deliver high‑quality services to the Prison.
• Under the supervision of a senior technician, provide a timely and efficient stock topping‑up service to the wings, ensuring stock levels are appropriately maintained in accordance with an agreed stock list.
• Ensure medicines are supplied and replenished to the emergency cupboards and give medicine‑related advice to other healthcare professionals where necessary.
• Check emergency bags and maintain records for audit.
• Once qualified for a suitable length of time, work towards completing the accredited checking technician’s course with periodic re‑assessment (every 2 years) as appropriate.
• Work with a team of technicians to provide an accurate and efficient dispensing service.
• Maintain a clean and tidy working environment for the dispensing process.
• Assist in the development, implementation and review of dispensary Standard Operating Procedures.
• Maintain computer files for prisoner information and dispensary computer operations via update discs.
• Maintain high levels of safety and security and remain constantly vigilant.
• Ensure pharmaceuticals are transported to the prison gate and around the prison in a manner that maintains integrity and security while adhering to safety precautions.
• Manage risk, health and safety in line with the prison service and CNWL Service policies, procedures and the Health and Safety at Work Act 1974.
• Ensure all dispensed medicines are processed in accordance with agreed dispensing standards.
• Enter patient details on the computerized record system from prescriptions prepared by medical staff, ensuring drug histories are up to date and complete.
• Provide regular medicines management service to each Wing:
  • Check all prescriptions and remove those out of date for filing in prisoners’ medical notes.
  • Check all medication and stocks, removing unwanted items for return to pharmacy in line with departmental policies and procedures.
• Assist in the collection and analysis of workload data when requested.
• Help identify areas where the technical pharmacy service can be developed.
• Participate in the development and delivery of training events for CNWL‑employed staff in prison healthcare to support:
  • Implementation of medicine‑related policies and procedures.
  • An appropriate level of knowledge for healthcare professionals using home remedies.
  • Implementation of clinical guidelines and the preferred prescribing list.
• Deal appropriately with requests from GPs, courts, police and substance misuse clinics regarding patient medication, weighing the need for information against patient confidentiality and seeking advice from more senior staff on complex and contentious issues.
• Advise selected patients regarding their medication and other relevant pharmaceutical issues, adjusting the level of advice as appropriate to overcome barriers to understanding.
• Support the Pharmacy Manager in providing the pharmacy service within budgets relating to prescribing and provision of pharmaceutical services to ensure budgets are not exceeded.
• Support the Pharmacy Manager to identify potential savings from the medicine budget for future financial years if required.
• Be familiar with Prison Standards, Standing Orders, Circular Instructions, Notices to Staff, Prison Rules, Health and Safety and any other relevant material within the prison setting.
• Ensure the Healthcare Centre meets the security requirements.
• Post holder will be in contact with prisoners daily; this client group can be challenging due to a high proportion of mental health illness and substance misuse problems.

Benefits & Development

• Monthly supervision.
• Annual personal development plans and appraisals.
• Support and guidance with re‑validation.
• Hidden Gem and annual award ceremonies.
• Access to a full range of internal and external training opportunities across services.
• Induction programme, career coaching, clinical supervision, reflective practice, and ongoing support from professional nurse advocates.
• NHS Leadership Academy leadership course and bespoke health and justice clinical competencies.
• External training courses in enhanced and advanced practice.

Our Health and Justice healthcare services present unique and diverse learning, development, and leadership opportunities for nurses, where you will have the potential to make a significant difference to the lives of adults, children and young people who often experience a wide range of health inequalities.

We have a clinical leadership career pathway in place to ensure you feel supported and valued via our career pathway programme that facilitates lifelong learning and development enabling you to progress within your career in Health & Justice.

This advert closes on Monday 10 Nov 2025.