Pharmacy Technician Community Pharmacy and Integration

NHS Northamptonshire Integrated Care Board; Burton Latimer; On-site; GBP 32,000 - 39,000; Full time

Job summary

NHS Northamptonshire Integrated Care Board is seeking a Pharmacy Technician to support community pharmacy integration and delivery of pathways across neighbourhood health teams. The role requires coordinating with PCNs and local partners, helping to review materials, and supporting onboarding for pharmacy staff.

You will contribute to governance, data collection and monitoring while assisting in improving access to medicines and local services.

Qualifications

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
• Knowledge of administrative procedures, project management or information analysis.
• Advanced knowledge of IT systems including MS suite of packages and information systems relevant to role.
• Basic knowledge of project principles.
• Previously worked in similar position within the public sector.

Responsibilities

• Enable pharmacy integration within Neighbourhood Health teams.
• Support coordination between community pharmacies, PCNs and other neighbourhood services.
• Improve access to medicines and local services.
• Provide technical, governance and quality support.
• Data, monitoring and reporting.
• Stakeholder and communication support.

Skills

Administrative procedures

Project management

Information analysis

IT systems (MS Office)

Public sector experience

Education

Bachelor's degree or equivalent

Job description

Employer NHS Northamptonshire Integrated Care Board Employer type NHS Site County Hall/ Haylock House Town Leicestershire/ Northamptonshire Salary £32,073 - £39,043 per annum Salary period Yearly Closing 17/09/2026 23:59

Pharmacy Technician Community Pharmacy and Integration

NHS AfC: Band 5

Our vision for the future of Leicestershire, Northamptonshire and Rutland’s health and care services is for a positive lifetime of health, wellbeing and care in our community.

Our mission in working together, the reason we do what we do, is to empower positive futures. Wherever we work and whatever our role we all want people in Leicestershire, Northamptonshire and Rutland to be able to choose well, stay well, live well.

Each day our values will help to guide our decisions and what is most important to us:

• Our patients and our local population come first
• We work together in an open and accountable way
• We trust, challenge and support each other
• We do what we say we will do.

Job overview

• Support implementation of community pharmacy clinical services.
• Assistwith the rollout of community pharmacy delivered pathways, providing technical and administrative support.
• Help review andmaintainservice materials, implementationpacksand standard operating tools.
• Support training and onboarding activities for community pharmacy teams.

Main duties of the job

Enable pharmacy integration within Neighbourhood Health teams

Support coordination between community pharmacies, PCNs and other neighbourhood services. Facilitate information flows, meetinglogisticsand follow up actions between partners. Helpidentifyoperational issues and escalate appropriately.

Improve access to medicines and local services

Support mapping of services, signposting materials and practical processes that improve access to urgent and same day community pharmacy services. Collect and summarise feedback from providers to support continuous improvement. Work with community pharmacy to promote consistent operational delivery.

Provide technical, governance and quality support

Support audits, processreviewsand data collection for neighbourhood pharmacy programmes. Help ensure services follow agreed protocols and governance arrangements.

Data,monitoringand reporting

Gather activity data, service KPIs and feedback to support monitoring and evaluation. Maintain simple dashboards, trackers or data summaries. Support the identification of trends or operational issues requiring further review.

Stakeholder and communication support

Develop effective working relationships with community pharmacies, PCN teams, practicestaffand neighbourhood partners. Help coordinate engagement events, trainingsessionsand communications. Provide practical support indisseminatingupdated pathways,guidanceand resources.

Working for our organisation

Working for our Integrated Care Boards will require you contributing to a shared purpose of improving outcomes for the communities we serve as part of a wider health and social care system. The organisation’s ethos is rooted in integrity, collaboration and accountability, with a strong focus on putting its patient population at the centre of everything it does and delivering services to improve patient outcomes, patient experience and added years of optimised health. As part of the newly formed cluster bringing together NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB, staff are expected to work flexibly and collaboratively across organisational boundaries to support a joined-up approach to strategic commissioning and service improvement. There is an expectation of 40% on patch working, with office bases at County Hall, Glenfield, Leicester and Haylock House, Kettering. Staff can choose which office is their primary base for contractual purposes and travel claims.

This role will require a minimum of 2 days ‘on patch’ working in Leicestershire, Northamptonshire and Rutland in our 2 main offices or partner sites

Detailed job description and main responsibilities

Enable pharmacy integration within Neighbourhood Health teams, improve access to medicines and local services, provide technical, governance and quality support, data,monitoringand reporting, stakeholder and communication support

See attachment for full job description and person specification

Person specification

Knowledge, Training and Experience

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Knowledge of administrative procedures, project management or information analysis
• Advanced knowledge of IT systems including MS suite of packages and information systems relevant to role.
• Basic knowledge of project principles
• Previously worked in similar position within the public sector

Communication Skills

• Interpersonal and oral/written communication skills in order to communicate complex information and administrative matters
• Ability to pull together comprehensive draft reports, data and letter
• Negotiating, networking and persuasive skills

Analytical

• Problem solving skills and ability to respond to sudden unexpected demands
• Problem solving skills and ability to respond to sudden unexpected demands

Planning Skills

• Skills for project management

Autonomy

• Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales

Management Skills

• Skills for managing aspects of projects ensuring they meet financial targets

Physical Skills

• Skills for manipulating information
• Advanced keyboard skills, use of a range of software

Equality and Diversity

• Understanding of and commitment to equality of opportunity and good working relationships

Please note, there is an requirement for all positions at Bands 8b and above to be part of a On Call rota.

All new entrants to the ICB for a permanent position will be subject to a 6 month probationary period. For new entrants appointed on a fixed-term basis, the probationary period is between 1 and 6 months.

We are an equal opportunities employer and all applications will be welcomed and considered regardless of a person’s age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

We welcome applications from disabled candidates and those applicants need only meet the essential criteria to be invited to interview. We will also make any reasonable adjustments to the recruitment process, including the Job Description and Person Specification, to enable you to pursue your application, providing that you inform us of any special requirements.

L N R ICBs recognise that applicants may use Artificial Intelligence (AI) tools to support the preparation of their application, for example to help with structure, grammar, or presentation. Applicants must ensure that all information submitted is accurate, authentic, and reflects their own skills, experience, and suitability for the role. Any use of AI in preparing an application must be clearly declared and may be explored or challenged as part of the interview and selection process.

Arden & GEM CSU administer this account on behalf of the ICB, you may receive communications from both the CSU and the ICB during your recruitment.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your recruitment and employment within the organisation.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Paul Gilbert Job title Head of Medicines Commissioning and Integration Email address [emailprotected]