Pharmacy Technician (ACT and Medicines Management)

NHS Jobs; Newport; On-site; GBP 26,000 - 33,000; Full time

Job summary

Aneurin Bevan University Health Board (ABUHB) is recruiting a Pharmacy Technician to support the Clinical Trials Pharmacy Service. You will help ensure IMP management, regulatory compliance, and efficient trial dispensing within a regulated NHS setting.

You will work with multidisciplinary teams to deliver high‑quality clinical research, with opportunities for professional development and service improvement across ABUHB facilities in Newport and broader NHS Wales sites.

Responsibilities

• Provide operational support to the Clinical Trials Pharmacy Service, ensuring compliance with Good Clinical Practice (GCP), study protocols, and local procedures.
• Maintain clinical trial documentation, trial files, and study records to support regulatory compliance and audit readiness.
• Manage investigational medicinal product (IMP) stock, including ordering, receipt, storage, accountability, returns, expiry monitoring, and authorised destruction.
• Coordinate clinical trial communications through shared mailboxes, calendars, and task management systems.
• Monitor and document storage conditions, escalating and reporting temperature excursions as required.
• Support study set-up, Site Initiation Visits, monitoring visits, audits, and inspections, ensuring actions are completed within agreed timescales.
• Undertake dispensing and final-checking activities for clinical trials in line with approved procedures and competency requirements.
• Contribute to the development, review, and maintenance of Standard Operating Procedures (SOPs), study-specific documentation, and service governance processes.
• Support financial, reporting, and administrative activities associated with clinical trial studies.
• Maintain Clinical Trials Pharmacy information resources, including SharePoint sites, newsletters, and service communications.
• Contribute to continuous service improvement and support the effective delivery of a high-quality Clinical Trials Pharmacy Service.

Job description

Pharmacy Technician (ACT and Medicines Management)

Research is an increasingly important component of pharmacy practice and is recognised as one of the four pillars of the profession. Its significance is reflected in a number of key strategic documents, including Pharmacy: Delivering a Healthier Wales, the Independent Review of Clinical Pharmacy Services in Hospitals, and the All Wales Medicines Strategy Group (AWMSG) Strategy for Wales 2024-2029. As research activity continues to expand across NHS Wales, there is growing recognition of the vital contribution that pharmacy teams make to the safe and effective delivery of clinical research. Clinical trials represent a crucial aspect of healthcare research, contributing to the development of new medicines and treatments while improving outcomes for patients. The Clinical Trials Pharmacy Team plays a key role in supporting the safe, effective, and compliant management of Investigational Medicinal Products (IMPs) used within research studies. Operating within a highly regulated environment, the team ensures that clinical trial medicines are received, stored, prepared, dispensed, accounted for, and destroyed in accordance with study protocols, Good Clinical Practice (GCP), and all applicable regulatory requirements. Aneurin Bevan University Health Board (ABUHB) is home to a fully integrated Clinical Research Facility, offering comprehensive support for research delivery. The facility includes dedicated governance, finance and contracts teams, an on-site pathology laboratory, outpatient clinic and ward facilities, a research fellow programme, and a dedicated Clinical Trials Pharmacy service. The successful candidate will join a multidisciplinary team committed to delivering high-quality clinical research across ABUHB, supporting studies from feasibility and set-up through to completion and close-down. Working alongside the pharmacy team, research nurses, principal investigators, and industry sponsors, post holders will contribute to the delivery of innovative research that has a direct impact on patient care. Clinical trials pharmacy offers a unique and rewarding career pathway, combining patient-centred pharmacy practice with research, governance, quality assurance, and service development. This role provides an excellent opportunity to develop specialist knowledge and experience in clinical research, Investigational Medicinal Product (IMP) management, regulatory compliance, and Good Clinical Practice (GCP). ABUHB is committed to supporting professional development and encourages staff to broaden their skills through structured training, participation in audits and quality improvement initiatives, attendance at study meetings and monitoring visits, and involvement in the development of trial documentation, procedures, and services. We are seeking an organised and motivated Pharmacy Technician to support the delivery of our Clinical Trials Pharmacy Service. The successful candidate will play a key role in the management of investigational medicinal products (IMPs), trial documentation, study set-up, dispensing activities, and regulatory compliance. Working closely with multidisciplinary teams, sponsors, and research staff, you will help ensure the safe, efficient, and high-quality delivery of clinical research studies. The role offers opportunities to progress into specialist clinical trials positions with increased responsibility for study management, quality assurance, governance activities, staff training, and service development. The breadth of experience gained within clinical trials pharmacy can also provide a platform for wider career opportunities in pharmacy leadership.

Key Responsibilities

• Provide operational support to the Clinical Trials Pharmacy Service, ensuring compliance with Good Clinical Practice (GCP), study protocols, and local procedures.
• Maintain clinical trial documentation, trial files, and study records to support regulatory compliance and audit readiness.
• Manage investigational medicinal product (IMP) stock, including ordering, receipt, storage, accountability, returns, expiry monitoring, and authorised destruction.
• Coordinate clinical trial communications through shared mailboxes, calendars, and task management systems.
• Monitor and document storage conditions, escalating and reporting temperature excursions as required.
• Support study set-up, Site Initiation Visits, monitoring visits, audits, and inspections, ensuring actions are completed within agreed timescales.
• Undertake dispensing and final-checking activities for clinical trials in line with approved procedures and competency requirements.
• Contribute to the development, review, and maintenance of Standard Operating Procedures (SOPs), study-specific documentation, and service governance processes.
• Support financial, reporting, and administrative activities associated with clinical trial studies.
• Maintain Clinical Trials Pharmacy information resources, including SharePoint sites, newsletters, and service communications.
• Contribute to continuous service improvement and support the effective delivery of a high-quality Clinical Trials Pharmacy Service.

Joining the Clinical Trials Pharmacy Team at ABUHB offers a unique opportunity to play a direct role in advancing healthcare through research. Whether beginning a career in clinical trials or seeking to develop specialist expertise, post holders will be part of a supportive, forward-thinking team committed to innovation, excellence, and the delivery of a high-quality Clinical Trials Pharmacy Service.