Pharmacy Technician

The Manor Group; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established healthcare provider in Oxford seeks a motivated Pharmacy Technician to enhance patient care. The role involves managing medicine optimisation, working with pharmacists on medication reviews, and engaging with patients. Applicants should have relevant qualifications and excellent communication skills, with opportunities for professional development in a supportive environment.

Benefits

Support for professional development

Friendly work environment

Qualifications

• Must have registration with the General Pharmaceutical Council.
• Practical experience with Microsoft Office, particularly Word and Excel.
• Experience of working in primary care, community, or hospital pharmacy.

Responsibilities

• Help patients get the best from their medicines with existing protocols.
• Perform medicines reconciliation and medication reviews.
• Communicate changes to patients regarding their medicines.

Skills

Excellent communication skills

Numeracy skills

Problem solving skills

Attention to detail

Interpersonal skills

Education

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Registration with the General Pharmaceutical Council

Tools

Microsoft Office

Job description

We are looking to recruit an enthusiastic and motivated Pharmacy Technician to join our Pharmacy Team. The successful applicant will help develop and manage medicines optimisation services to improve the quality and safety of care offered to our patients. It is expected that as part of this role you will enrol on a Primary Care Pharmacy Educational Pathway. This is an 18 month programme designed to support you in meeting a range of competencies during your training in order to deliver safe and effective patient care.

Main duties of the job

You will play an important role within The Manor Group, complimenting the work of our Clinical Pharmacists and Pharmacy Technician as well as the wider multi-disciplinary team. You will help patients get the best from their medicines, use existing protocols to maximise cost-effective preparations, improve repeat prescribing processes (including use of electronic repeat dispensing and online ordering), minimising clinical risk and reducing avoidable wasted medicines.

The role will include visiting our local care home settings with support from our Clinical Pharmacists, to undertake medicines reconciliation, medication reviews and there will be opportunities to shape the medicines ordering processes to reduce medicines wastage. You will work with the Pharmacists to ensure our hospital discharge letters are reviewed in a timely manner and medicines reconciliation is performed accurately to ensure medicine changes are made when patients are discharged back home into the community. This is a patient facing role in Practice, with phone call and occasional face to face interactions with patients to assess medicines use and communicate changes to medicines.

We are looking for someone who is trained as a Pharmacy Technician, with excellent communication skills and a commitment to working as part of a strong and effective clinical team.

About us

We are a large, friendly GP Practice in Oxford, with approximately 26,000 patients.

We are a modern, friendly practice, with patient care at the heart of all we do. With a growing practice population we are keen to continue to develop our patient services team to ensure we offer the best possible care to patients and excellent support to our clinical team.

Job responsibilities

The successful candidate will play an important role within The Manor Surgery, complimenting the work of our two Clinical Pharmacists, as well as the wider multi-disciplinary team. They will help patients get the best from their medicines, use existing protocols to maximise cost-effective preparations, improve repeat prescribing processes (including use of electronic repeat dispensing and online ordering), minimising clinical risk and reducing avoidable wasted medicines.

The Pharmacy Technician will visit our local care home settings with support from our Clinical Pharmacist to undertake medicines reconciliation, medication reviews and there will be opportunities to shape the medicines ordering processes to reduce medicines wastage. They will work with the Pharmacists to ensure our hospital discharge letters are reviewed in a timely manner and medicines reconciliation is performed accurately to ensure medicine changes are made when patients are discharged back home into the community. In addition, we aim for the Pharmacy Technician to have a patient facing role in Practice, with phone call and face to face interactions with patients to assess medicines use and communicate changes to medicines.

We are looking for someone with excellent communication skills and a commitment to working as part of a strong and effective clinical team. This is an exciting role for someone looking to develop their clinical and management skills in primary care in a supportive team.

Person Specification

Experience

• The ability to use initiative and problem solving skills whilst also being aware of personal limitations
• Good numeracy skills e.g. the ability to calculate quantities/doses of medicines, understand and re-sync medicines and batch prescriptions, calculate averages/percentages for audit work
• Willingness to accept additional responsibilities
• Understanding of Information Governance principles
• Must have excellent attention to detail, and the ability to identify and record appropriate information

Qualifications

• Registration with the General Pharmaceutical Council Evidence of continued professional development
• Practical experience with Microsoft Office, particularly Microsoft Word and Excel in order to create letter templates and input data into spreadsheets.
• Willingness to develop clinical skills and competency relevant to the roleCompletion of, or enrolment on, the Clinical Pharmacists/Pharmacy Technician in general practice education pathway
• Experience of dealing with the general public both face to face and over the phone
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Knowledge and Skills

• Excellent interpersonal and the ability to build relationships with staff and patients
• Excellent written and verbal communication skills. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
• Awareness of systems to support management of patients in a primary care setting, delivering
• pharmaceutical input and support
• Knowledge and understanding of pharmacy law and ethics and current legislation
• Organisational skills, ability to prioritise and perform under pressure
• Ability to be reflective, accept criticism and act constructively
• The ability to use initiative and problem solving skills whilst also being aware of personal limitations
• Good numeracy skills e.g. the ability to calculate quantities/doses of medicines, understand and re-sync medicines and batch prescriptions, calculate averages/percentages for audit work
• Willingness to accept additional responsibilities
• Understanding of Information Governance principles
• Must have excellent attention to detail, and the ability to identify and record appropriate information accurately
• Personal attributes
• Ability to work core hours with
• Knowledge of motivational techniques
• Awareness of the CQC requirements for General Practice
• Knowledge of GP clinical systems, eg EMIS and Docman
• Basic knowledge of minor ailments and red flag symptoms with an awareness of when to refer.

Personal attributes

• Ability to work core hours with flexibility to cover additional hours when needed
• Ability to work under pressure and to meet deadlines
• To be supportive of all colleagues and be a strong team player
• A cheerful caring nature
• Self-motivation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.