Pharmacy Technician

Boots UK; Ballyclare; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

TELUS Health Employee Assistance

CPD Days and protected learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots Pharmacy is hiring a Pharmacy Technician to deliver exceptional patient-centred service and lead the dispensary team. You will advise patients on medicines, support store services, and ensure safe, compliant operations.

The role involves coaching colleagues, handling prescriptions, managing stock, and using pharmacy systems to optimise patient care. Training options and career progression within Boots are available.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Experience coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about medicines, products or Macmillan Cancer Support.
• Delivering services dependant on store needs.
• Building relationships with the pharmacy team; coaching and inspiring them to deliver high standards.
• Assisting with triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage stock replenishment, workload management, order fulfilment, receiving and handling controlled drugs while ensuring patient safety.

Skills

Coaching team leadership

Excellent communication

Organisational skills

Pharmacy systems knowledge

Patient-centred service

Regulatory compliance

Tools

Pharmacy systems

Job description

What You’ll Be Doing

Our Pharmacy Technicians make a real difference by delivering outstanding patient-centred service to the communities we serve; from triaging patients, to inspiring and coaching the healthcare team, and providing expert technical advice on the supply of medicines.

Key Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

What You’ll Need To Have (our Must-haves)

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI)
• A genuine excitement for coaching and leading a dispensary team
• Excellent communication and organisational skills
• Motivation to change things for the better for our teams, customers and patients
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology

It would be great if you also have

Previous experience as a Pharmacy Technician with checking capability - however this is not essential as training will be given.

Where your brilliance can take you

There are endless possibilities here at Boots. As a Boots Pharmacy Technician you will have plenty of opportunities to develop yourself and progress your Pharmacy Technician career, explore store leadership or even join our Support Office. Wherever you want to go, we’ll help get you there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• CPD Days and protected learning time
• GPhC/PSNI/PSI Fees reimbursed

A Bit About Us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑based basis.