Pharmacy Support Worker - Pharmacy Services

NHS National Services Scotland; Glasgow; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Development opportunities

Job summary

NHSGGC Pharmacy Distribution Centre in Glasgow is seeking a motivated team member for a permanent 36-hour role. You will support the procurement, storage and distribution of medicines, working closely with a busy multidisciplinary team in a highly automated environment.

You will follow SOPs, maintain records, and ensure safe, compliant delivery of medicines across wards, theatres, community services and regional locations. In-person interviews will assess numeracy and accuracy.

Qualifications

• Minimum education: 3 Standard Grades including English & Maths.
• Commitment to SVQ qualifications and ongoing training.
• Experience in supervising/training staff in a healthcare or similar setting.
• Experience with stock management and ensuring quality and safety.

Responsibilities

• Supply medicines to wards, theatres, departments, community services, GP practices, prisons, police custody suites, Highland and Island locations and patients' homes.
• Utilise computer systems and specialised equipment to support service delivery.
• Respond promptly to medicine requests and receive/ process stock.
• Maintain accurate records and contribute to stock control.
• Ensure GDP, FMD compliance and adherence to legislative requirements.

Education

3 Standard Grades incl. English & Maths

Willingness to progress SVQ qualifications

Basic IT skills

Experience in staff training

Experience of supervising staff

Experience in healthcare or similar environment

Experience of stock management processes

Strong attention to detail

Ability to work under supervision

Teamwork and collaboration

Tools

Computer systems & specialised equipment

Job description

The role:

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

We are looking for a highly motivated and enthusiastic individual to join our friendly Warehouse Team at the NHSGGC Pharmacy Distribution Centre (PDC). Working within a fast-paced, dynamic and highly automated environment, you will play a key role in supporting the procurement, storage and distribution of medicines and vaccines across NHS Greater Glasgow and Clyde, including services within Argyll & Bute and NHS Highland. As one of the largest automated hospital pharmacy projects in the UK, the PDC uses cutting-edge robotic technology to deliver safe, efficient and high-quality pharmacy services.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

ONLY IN-PERSON INTERVIEWS WILL BE OFFERED DUE TO A BASIC NUMERACY AND ACCURACY TEST THAT WILL BE CARRIED OUT AT THE INTERVIEW

Duration, Location, and Working Pattern:

Permanent - 36 Hours

Pharmacy Distribution Centre

Monday to Friday 10:00-18:00, 1 day late start or early finish

Key responsibilities:

You will work collaboratively as part of a team under supervision, following departmental Standard Operating Procedures (SOPs) and NHSGGC policies. The role involves supplying medicines to wards, theatres, departments, community services, GP practices, prisons, police custody suites, Highland and Island locations and patients' homes, including through the use of automated cabinet systems. You will utilise a range of computer systems and specialised equipment to support service delivery, respond promptly to medicine requests, receive and process stock, maintain accurate records and contribute to stock control activities. You will ensure compliance with Good Distribution Practice (GDP), the Falsified Medicines Directive (FMD) and all relevant legislative requirements, while helping to maintain the integrity, safety and quality of medicinal products throughout the supply chain.

Knowledge, training, qualifications and/or experience required to do the job:

• General level of education with a minimum of 3 Standard Grades (or equivalent), including English and Maths.
• Basic IT skills.
• Commitment to working towards relevant SVQ qualifications.
• Willingness to participate in ongoing training and professional development.
• Experience of training staff.
• Experience of supervising staff.
• Experience of working within a healthcare or similar environment.
• Experience of stock management processes.
• Strong attention to detail and commitment to quality and safety standards.
• Ability to work effectively under supervision and follow established procedures.
• Ability to work as part of a team in a busy and demanding environment.
• Excellent communication and problem-solving skills.
• Ability to organise and prioritise daily tasks using your own initiative.
• Motivation to learn new skills through a comprehensive induction and training programme.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.