Pharmacy Support Worker - Neonates

NHS National Services Scotland; Glasgow; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Employee Assistance Programme

Learning and development opportunities

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Pharmacy Services professional to join the Royal Hospital for Children and Queen Elizabeth University Hospital pharmacy teams. You will help implement and continuously develop services, liaising with Neonatology and Intensive Care units and contributing to medicines management across the organisation.

The role involves permanent full-time work, 36 hours per week, base at Royal Hospital for Children, with opportunities to influence service

Qualifications

• National 5/Standard Grade education with Maths and English.
• Good IT skills including Word, Excel and Outlook.
• Ability to organise and prioritise workload effectively.
• Previous experience in a healthcare, pharmacy or customer-facing environment.

Responsibilities

• Work closely with the multidisciplinary team to support and develop pharmacy services.
• Liaise with nursing and medical staff within Neonatology and Intensive Care Units.
• Collate information on the use of High-Cost Medicines.
• Report medicine usage figures to the directorate.
• Support the provision of an effective medicines management service.
• Contribute to the ongoing redesign and improvement of pharmacy services.
• Work directly with Women & Children’s Directorate Management Accountants.
• Provide support within both pharmacy departments and near-patient clinical areas.
• Assist in delivering efficient and patient-focused pharmacy services across the organisation.

Skills

Good IT skills

Organise and prioritise workload

Healthcare/customer-facing experience

Education

National 5/Standard Grade (Maths & English)

SVQ in Pharmacy Services Group Award (SCQF Level 6)

Tools

Stock control systems

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An exciting opportunity has arisen to join the Royal Hospital for Children (RHC) and Queen Elizabeth University Hospital (QEUH) Pharmacy Services team. The post holder will work closely with members of the wider multidisciplinary team to implement and continually develop pharmacy services. You will be an integral member of the RHC Pharmacy Team, liaising with nursing and medical staff within Neonatology and the Intensive Care Unit.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Permanent, Full-time
• Shift Pattern - 36 hours per week, pattern to be confirmed
• Base location - Royal Hospital for Children

Key responsibilities:

• Work closely with the multidisciplinary team to support and develop pharmacy services.
• Liaise with nursing and medical staff within Neonatology and Intensive Care Units.
• Collate information on the use of High-Cost Medicines.
• Report medicine usage figures to the directorate.
• Support the provision of an effective medicines management service.
• Contribute to the ongoing redesign and improvement of pharmacy services.
• Work directly with Women & Children’s Directorate Management Accountants.
• Provide support within both pharmacy departments and near-patient clinical areas.
• Assist in delivering efficient and patient-focused pharmacy services across the organisation.

Knowledge, training, qualifications and/or experience required to do the job:

Essential Requirements

• National 5/Standard Grade level education (or equivalent), including Maths and English.
• Good IT skills, including Microsoft Word, Excel and Outlook.
• Ability to organise and prioritise workload effectively.
• Previous experience in a healthcare, pharmacy or customer-facing environment.

Desirable

• Experience using stock control systems.

Training

• Completion of the SVQ in Pharmacy Services Group Award (SCQF Level 6).
• Participation in an 18-month on-the-job training programme to develop full competency in the Pharmacy Support Worker role.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Lindsay Cassidy, Interim Chief Pharmacy Technician - [e-mail] - 01414522980

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.