Pharmacy Support Worker (Dispensary Services)

Mersey Care NHS Foundation Trust; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare trust in the UK is seeking a Pharmacy Support Worker to join their Medicines Management Service. This role involves supporting the dispensary services, ensuring accurate medication supply, and participating in comprehensive training. Ideal candidates are enthusiastic individuals looking to develop their careers in pharmacy. Flexible working opportunities are available, and the position may involve working across multiple sites.

Benefits

Flexible working opportunities

Full training and support system

Access to professional development opportunities

Qualifications

• Work experience in a pharmacy.
• Demonstrates an understanding of good time management skills.
• Understands the need for patient confidentiality.

Responsibilities

• Support the smooth running of the pharmacy dispensary services.
• Engage in learning opportunities including shadowing experienced staff.
• Utilise automated medicines management equipment.

Skills

Excellent organisational skills

Ability to multitask

Excellent inter-personal skills

Good time management

Attention to detail

Education

GCSE or equivalent passes in Maths and English

NVQ Level 2 Pharmacy Services Assistant (or willing to work towards)

Job description

Pharmacy Support Worker (Dispensary Services)

This is an exciting opportunity to be part of the Medicines Management Service in Mersey Care NHS Foundation Trust. The organisation has recently invested significantly in the team's expansion to reconfigure the way we deliver our service. We would like you to join our team and be part of delivering the next stage of our exciting journey.

The Medicines Management team is well established with a track record in delivering outcomes, our pharmacy support workers are key to ensuring this happens.

We are looking for enthusiastic, flexible and motivated individuals to join our team of pharmacy support workers. We have vacancies for permanent positions including flexible working opportunities based at Maghull Health Park.

Main duties of the job

The successful candidates will support the smooth running of the pharmacy dispensary services ensuring that medication is supplied safely and accurately, in a timely manner. You will be required to undertake a broad range of duties, and an opportunity to rotate across the services gaining experience and skills in each area.

We are looking for enthusiastic, flexible, and motivated individuals to join our team who have an interest in developing their professional career within a hospital pharmacy setting.

There will be opportunity to develop your skills and experience and we will provide full training and a well-structured support system, including robust individual and group supervision, personal development planning and access to professional development opportunities.

You will be part of an expanding team of highly professional and dedicated staff whose aim is to provide an excellent, patient focused service.

This role would suit someone who is committed to providing high quality patient focused care utilising excellent communication and interpersonal skills to work within a large team.

This post is based within our main Medicines Management Building at Maghull Health Park; however, you may be required to work at other trust locations including Hollins Park.

The post-holder will be obliged to participate in our seven-day medicines supply service in line with the hours of operation.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job responsibilities

1. To work in accordance with trust policies, procedures & standard operating procedures as appropriate.
2. To undertake mandatory and other applicable training internally within the trust.
3. To carry out on-the-job training in the duties of a pharmacy support worker, developing and maintaining the required knowledge, skills and attitudes to fulfil those duties as required.
4. To engage in learning opportunities, including shadowing of more experienced staff members and requesting experience in particular areas of interest.
5. To participate in any rota and/or internal team training opportunities to support flexible working; this will support cover where necessary; and maintain stores & ward-based competencies. This may include working on secure wards.
6. To utilise the automated medicines management equipment, including robotic dispensing systems, following department standard operating procedures; and to respond appropriately to system failures and problems (to troubleshoot), escalating issues as required.
7. To assist with the computerised and physical distribution of pharmaceutical products to all clients and departments, (including internal pharmacy or medicines management requisitions) ensuring documentation is completed appropriately.
8. To accurately and efficiently supply stock and dispensed medicines, including supply of compliance aids and patient information leaflets.

Please refer to JD for more information.

Person Specification

Qualifications

• GCSE or equivalent passes in Maths and English) or equivalent) with appropriate underpinning knowledge
• If no Maths or English GCSE, then commencement of level 1 and 2 functional skills within 3 months of employment
• NVQ Level 2 Pharmacy Services Assistant or willingness to work towards

Knowledge and Experience

• Work experience in a pharmacy
• Experience of dealing with the public
• Demonstrates an interest in Pharmacy
• Demonstrates an understanding of good time management skills
• Understands the need for written policies and procedures
• Has an understanding of the need for patient confidentiality
• Knowledge of the NHS

Values

• Accountability
• Support
• High professional standards
• Responsive to service users
• Transparency and honesty
• Discreet
• Change oriented

Skills

• Excellent organisational skills
• Ability to multitask and change from one job to another frequently, working both independently and as part of a team
• Excellent inter-personal skills
• Ability to perform basic mathematical calculations in relation to work
• Good time management
• Ability to meet deadlines
• Ability to travel between different sites
• Ability to work individually and to work as a team player
• Ability to work flexibly
• Pro‑active and displays initiative
• Willingness and self‑motivation to learn
• Ability to deal with frequent interruptions
• Ability to deal effectively with & escalatie telephone enquiries
• Attention to detail and a responsible attitude towards quality and accuracy
• Professional manner
• Ability to work under pressure
• Customer care skills
• Ability to prioritise workload and manage time effectively to meet specified deadlines
• Problem‑solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time,Part-time,Flexible working,Compressed hours