Pharmacy Support Worker - Dispensary | East and North Hertfordshire Teaching NHS Trust

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Stevenage is seeking a Pharmacy Support Worker to ensure outstanding care and service. Responsibilities include dispensing prescriptions, monitoring workflow, and maintaining dispensary standards. Ideal candidates are keen to learn, able to work under pressure, and possess NVQ Level 2 in Pharmacy Services. Flexible work patterns are supported, promoting a positive work-life balance.

Qualifications

• Keen to learn and hardworking.
• Able to work under pressure.
• Flexible approach required.

Responsibilities

• Dispensing and labelling prescriptions for patients.
• Booking in prescriptions and monitoring workflow.
• Monitoring room temperature in dispensary.

Skills

Communication skills

Teamwork

Initiative

Education

NVQ Level 2 in Pharmacy Services

Job description

Overview

We are recruiting for a Pharmacy Support Worker who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Applicants must be keen to learn, hardworking and able to work under pressure. A flexible approach to the above duties is required, together with good communication and interpersonal skills, initiative and the ability to work as part of a team.

Requirements

You will have to undertake NVQ Level 2 in Pharmacy Services.

Values

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Duties and responsibilities

• Dispensing and labelling prescriptions for patients, working in the dispensary serving patients and staff on pharmacy reception and general dispensary administration.
• The successful candidate will book in prescriptions and monitor the flow of work.
• You will need to monitor room temperature in the dispensary, CD room and trial room.
• The post holder will be responsible for checking dispensed items in the delivery boxes.
• You will be required to sort returned drugs, separating items to be credited and those to be discarded, according to procedure.
• You will also be trained to label and dispense medicinal products in accordance with procedure.

About the Trust

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

Hospitals

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

Ambition and culture

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

Work life balance

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

How to apply

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

This advert closes on Tuesday 4 Nov 2025