Pharmacy Support Worker – Development Post to Higher Level

Leeds and York Partnership NHS Foundation Trust; Leeds; On-site; GBP 22,000 - 25,000; Full time

Job summary

A healthcare organization in Leeds is seeking a Pharmacy Support Worker for a development post progressing from Band 2 to Band 3. Responsibilities include assisting clinical teams, managing administrative tasks, and supporting medication optimization. Ideal candidates will have strong communication skills and a relevant background, with opportunities for further training and development. This full-time role involves on-site work with occasional weekends required.

Benefits

27-33 days annual leave

Flexible working arrangements

NHS Pension Scheme

Career development and training support

Exclusive discounts and payment schemes

Qualifications

• Excellent communication skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Background in administration, customer service or pharmacy preferred.

Responsibilities

• Provide a high-quality medicines optimization service.
• Reception and administrative duties in dispensaries.
• Support the dispensary team with checking off orders and maintaining stock.

Skills

Communication skills

Ability to prioritize workload

Empathy and understanding

Education

GCSE grade C or above in English Language & Maths

Job description

Leeds and York Partnership NHS Foundation Trust

Pharmacy Support Worker – Development Post to Higher Level

The closing date is 03 December 2025

We have a fantastic opportunity for a friendly, enthusiastic, and motivated individual with a passion for supporting those with mental illness and learning disabilities to join our pharmacy team within LYPFT. The successful applicant will have excellent communication skills, an eye for detail, and can work effectively both as part of a team and independently.

Applications are encouraged from backgrounds in administration, customer service or pharmacy, as there will be opportunities to develop existing skills and undertake further training.

This is a development post for progression from a Band 2 Pharmacy Support Worker to a Band 3 Pharmacy Support Worker Higher Level.

Informal visits to the department to learn more about this opportunity can be arranged on request. A requirement to participate in weekend and bank holidays on a rotational basis will be necessary.

Main duties of the job

The successful applicant will work closely with our clinical teams and Pharmacists in providing a high-quality medicines optimisation service to clinical areas within LYPFT. Key areas of responsibility include:

• Reception and administrative duties within our dispensaries including answering the telephone, answering the hatch, uploading information to clinical systems and general housekeeping.
• Support the dispensary team with checking off orders, expiry date checking and maintaining stock.
• Providing support to service users attending the hatch and signposting them to the most appropriate person.

You will be expected to work towards or have successfully achieved the development stages detailed in the Band 2-3 progression framework within 12 months. This will include undertaking a GPhC recognised Dispensing Assistant Course if not already complete. Alongside the Dispensing Assistant course, you will complete a range of in‑house dispensary competencies such as dispensing accreditation and controlled drugs training.

Upon completion of the development framework, duties will also include dispensing medicines to a high standard in a safe and efficient way.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27‑33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Job responsibilities

We have a range of general and specialist mental health services including inpatient Adult and Older Peoples, Forensic, Recovery and Rehabilitation and community psychiatric care to the population of Leeds, forensic and CAMHS services to the population of York and tertiary specialist services such as Child and Young Peoples Service and the National Inpatient Centre for Psychological Medicine.

This post is full time and includes occasional weekend working. This position also requires on‑site working.

For any other information and informal discussion contact Kirsty Lang (Lead Pharmacy Technician Medicines Supply Service) at [e-mail] or 07790 891999, or Olivia Goor (Lead Pharmacy Technician Education, Training and Workforce) at [e-mail] or 07929 858626.

Person Specification

Qualifications

• GCSE grade C or above in English Language & Maths

Skills

• Ability to prioritise workload/tasks and respond to urgent demands whilst ensuring deadlines are met.
• To demonstrate empathy and understanding of the issues facing those with, or caring for, someone with mental illness/learning disabilities.
• Able to communicate with a wide range of people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Leeds and York Partnership NHS Foundation Trust