Pharmacy Support Worker – Clinical Trials

NHS Scotland; Glasgow; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

27 days annual leave

NHS Pension Scheme

Development opportunities

Bursary scheme

Job summary

NHSGGC in Glasgow area is seeking a Pharmacy Support Worker to join the Clinical Trials Pharmacy team at the Beatson West of Scotland Cancer Centre. You will support the safe and effective supply of medicines to patients participating in clinical trials.

You will undertake an SVQ in Pharmacy Services Group Award at SCQF Level 6 and complete extensive on‑the‑job training to develop core skills for the Pharmacy Support Worker role.

Qualifications

• Proficient level of general education at National 5/Standard Grade level or above – essential.
• Previous experience in healthcare, pharmacy or a customer-facing role – essential.
• Proficient IT skills, including typing.
• Knowledge and experience of Microsoft Office packages, including Word and Excel.
• Experience using email systems, including Outlook.
• Experience using stock control systems – desirable.
• Ability to plan and organise workload to meet the demanding needs of the service.
• Willingness to undertake the SVQ in Pharmacy Services Group Award at SCQF Level 6.
• Willingness to undertake and successfully complete the comprehensive on-the-job training programme.

Responsibilities

• Support the delivery of Clinical Trials Pharmacy services, ensuring safe and effective supply of medicines to patients in trials.
• Work as part of the Clinical Trials Pharmacy team and contribute to efficient operation of the Clinical Trials Dispensary.
• Undertake the SVQ in Pharmacy Services Group Award at SCQF Level 6 as per GPhC requirements.
• Complete a comprehensive on-the-job training programme to become proficient in the Pharmacy Support Worker role.

Skills

Education level

Healthcare experience

IT skills

MS Office

Outlook email

Stock control

Workload planning

SVQ willingness

On-the-job training

Education

National 5/Standard Grade or higher

Tools

Microsoft Word

Excel

Outlook

Job description

NHS Greater Glasgow and Clyde (NHSGGC)

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

An exciting opportunity has arisen for a highly motivated Pharmacy Support Worker to join the friendly and supportive Clinical Trials Pharmacy team at the Beatson West of Scotland Cancer Centre. The Clinical Trials Pharmacy team hosts and delivers approximately 150 clinical trials involving investigational medicinal products (IMPs), including oral medicines and aseptically prepared products. As a Phase 1 Experimental Cancer Medicines Centre, the service delivers immunotherapy, cellular and gene therapy, and chemotherapy clinical trials.

You will be an integral member of the Clinical Trials Pharmacy team, working within the Clinical Trials Dispensary in the main pharmacy department and supporting the safe and effective supply of medicines to patients.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern

• This is a permanent contract working 36 hours per week.
• The post is based within the Clinical Trials Dispensary at the Beatson West of Scotland Cancer Centre.
• The working pattern is Monday 8:45am–4:30pm, Tuesday to Thursday 8:45am–5:00pm, and Friday 8:45am–4:00pm.

Key Responsibilities

You will support the delivery of Clinical Trials Pharmacy services, ensuring the safe and effective supply of medicines to patients participating in clinical trials. You will work as part of the Clinical Trials Pharmacy team and contribute to the efficient operation of the Clinical Trials Dispensary.

As part of your development, you will undertake an SVQ in Pharmacy Services Group Award at SCQF Level 6, in line with General Pharmaceutical Council requirements for the education and training of pharmacy support staff.

You will also complete a comprehensive on-the-job training programme to develop the knowledge and skills required to become fully proficient in the Pharmacy Support Worker role.

Knowledge, training, qualifications and/or experience required to do the job

• Proficient level of general education at National 5/Standard Grade level or above – essential.
• Previous experience in healthcare, pharmacy or a customer-facing role – essential.
• Proficient IT skills, including typing.
• Knowledge and experience of Microsoft Office packages, including Word and Excel.
• Experience using email systems, including Outlook.
• Experience using stock control systems – desirable.
• Ability to plan and organise workload to meet the demanding needs of the service.
• Willingness to undertake the SVQ in Pharmacy Services Group Award at SCQF Level 6.
• Willingness to undertake and successfully complete the comprehensive on-the-job training programme.

Please ensure that you meet the educational and experience requirements of the job in order to be shortlisted.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For An Informal Discussion, Please Contact

Susan McKenzie
Team Lead Pharmacy Technician – Clinical Trials
Telephone: [phone]
Email: [e-mail]

Information for candidates

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip

Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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