Pharmacy Office Manager and e-Rostering Manager | Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS foundation trust in the United Kingdom is looking for a motivated Pharmacy Office Manager to provide administrative support within their Pharmacy Department. The ideal candidate will have experience in office management, understand medical terminology, and be capable of delivering effective support to the Pharmacy team and management. This role is pivotal for ensuring smooth operations and requires strong communication and initiative skills.

Qualifications

• Solid experience in general office management, ideally within the NHS.
• Ability to provide comprehensive administrative support.
• Experience with e-Rostering systems.

Responsibilities

• Provide effective office management support to the Pharmacy Department.
• Deliver a comprehensive administrative service for e-Rostering.
• Support the Chief Pharmacist and senior management with high-level admin.

Skills

General office management

Medical terminology

Strong communication skills

Job description

Overview

We are excited to announce an opportunity for a motivated and enthusiastic individual to join our Pharmacy Department at Bedford Hospital as Pharmacy Office Manager.

This is a key role within the service and would be ideal for someone who enjoys contributing effectively within a busy team environment, works to a high standard, and can confidently use their own initiative.

To succeed in this position, you should have solid experience in general office management, ideally within the NHS, along with a good understanding of medical terminology.

In this role, you will provide comprehensive administrative support to the Pharmacy team, act as the e‑Roster Manager, and offer direct support to the Chief Pharmacist and the Pharmacy Senior Management Team.

Key responsibilities

1. The post holder will provide effective office management support to the Pharmacy Department at Bedford Hospital, ensuring key daily, weekly, and monthly tasks and reports are completed on time. This role is central to the smooth running of the Pharmacy office and requires independence, initiative, discretion, and strong communication skills. The ability to liaise confidently with external callers, hospital staff, and patients while maintaining a high standard of service is essential, along with a clear understanding of Pharmacy activities.
2. A key responsibility will be delivering a comprehensive and confidential administrative service for e‑Rostering. This includes detailed knowledge of the system, its build principles, and maintenance, as well as managing monthly processes and day‑to‑day operations. The post holder will also develop rules for staff shift allocation to ensure appropriate staffing levels and competencies.
3. In addition, the role involves providing high‑level administrative support to the Chief Pharmacist, Head of Pharmacy (Bedford Hospital site), and Head of Medicines Governance, Safety & Quality. Working collaboratively with colleagues, service users, and stakeholders, the post holder will contribute to the delivery of an efficient and effective Pharmacy service.

About the Trust

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics‑led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Values and Equality

We not only recruit based on qualifications and experience – we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Additional Information

All new staff will be subject to a probationary period covering the first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Refer to the Job Description and Person Specification attached.

Key Functions

1. Pharmacy Office Manager
2. Pharmacy e‑Rostering Manager
3. Administration Support / Committee Administration

This advert closes on Wednesday 3 Dec 2025.