Pharmacy Inbound Support Specialist (Temporary)

March Personnel; Molesey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Molesey is seeking a Temporary Pharmacy Inbound Call Assistant. The role involves responding to prescription queries, supporting administrative tasks, and maintaining patient records. Ideal candidates should have customer service experience, excellent communication skills, and the ability to work in a busy environment. This is a full-time office-based position, with working hours from Monday to Friday, 9 AM to 6 PM.

Qualifications

• Proven experience in a customer service or call centre environment (healthcare experience is a bonus).
• Excellent verbal and written communication skills.
• Ability to stay calm, professional, and empathetic under pressure.

Responsibilities

• Responding to calls and emails regarding prescription queries.
• Supporting administrative and data-entry tasks as directed by your line manager.
• Maintaining accurate and confidential patient records.

Skills

Customer service experience

Verbal communication skills

Written communication skills

Computer literacy

Attention to detail

Tools

Microsoft Office

Basic CRM systems

Job description

A healthcare provider in Molesey is seeking a Temporary Pharmacy Inbound Call Assistant. The role involves responding to prescription queries, supporting administrative tasks, and maintaining patient records. Ideal candidates should have customer service experience, excellent communication skills, and the ability to work in a busy environment. This is a full-time office-based position, with working hours from Monday to Friday, 9 AM to 6 PM.