Pharmacy Homecare Administrative Officer | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading healthcare provider in Coventry is seeking an enthusiastic individual to support the Pharmacy Homecare Service. The role involves collaborating with the Pharmacy Homecare Team, managing administrative tasks, and maintaining communication across departments. Ideal candidates possess strong communication, organizational, and interpersonal skills along with a willingness to learn and adapt in a team environment. This position offers a dynamic opportunity in a recognized institution dedicated to high-quality patient care.

Qualifications

• Flexible and able to work in an environment of change.
• Self-motivated and willing to learn.
• Ability to work well in a diverse team.

Responsibilities

• Act as the first point of contact for the Pharmacy HomeCare Team.
• Assist in smooth communication with various pharmacy department areas.
• Undertake administrative tasks for the Pharmacy HomeCare Service.
• Process HomeCare invoices and manage statistical data.
• Support operational and governance meetings for the Pharmacy HomeCare Team.

Skills

Good communication skills

Organisational skills

Interpersonal skills

Computer skills

Ability to work under pressure

Job description

Overview

The Pharmacy department at UHCW NHS Trust is looking for an enthusiastic and dedicated individual to support the Pharmacy Homecare Service.

You will work closely with the Pharmacy Homecare Team to provide high quality care and service to all patients.

Please be advised proposed interview dates are between the 17th and 19th November 2025.

Applicants should have good communication and organisational skills, be self‑motivated and possess excellent interpersonal skills. You must be flexible and able to work well in an environment of change and transition. Applicants must also have good computer skills, be able to work well under pressure and understand your role within the team, passing on queries to appropriate personnel when required. You must be willing to learn and take responsibility, working well within a diverse team consisting of Pharmacy Technicians, Pharmacists, and other Administrative staff. You will also be expected to develop good working relationships with other departments across the Trust and independent Homecare Providers.

Key Responsibilities

• Act as the first point of contact for the Pharmacy HomeCare Team, dealing with routine queries and referring to the appropriate member(s) of the pharmacy team where appropriate.
• Assisting in the day‑to‑day smooth communication between the Pharmacy HomeCare Team and other areas of the Pharmacy Department, the clinical areas and patients.
• Undertake administrative tasks to facilitate the efficient and timely running of the Pharmacy HomeCare Service.
• Help to set up and maintain systems for accurate and efficient recording of home delivery prescriptions and hospital FP10s.
• Process HomeCare invoices and highlight any discrepancies to pharmacy homecare admin team lead.
• Manage and collate statistical data on Pharmacy HomeCare Team activity.
• Support the Pharmacy HomeCare Team at operational and governance meetings.
• Be involved in auditing for the Pharmacy Department.
• Assist with the archiving of records.
• To carry out any other duties deemed appropriate for the role as delegated by the Lead Technician – Drug Utilisation/Financial/Information Reporting and Contract Performance Management.

About the Trust

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence® designated organisation.

Additional Information

For further details of the role please see the attached job description.

This advert closes on Sunday 2 Nov 2025.