Pharmacy Healthcare Partner — Patient Care Champion

Phoenix UK Group; Manchester; Hybrid; GBP 15,000 - 21,000; Full time

Job summary

Rowlands Pharmacy in Manchester is seeking a Healthcare Partner to join a busy branch at Manchester Royal Eye Hospital. The role involves assisting in pharmacy services, engaging with customers and healthcare professionals, and upholding confidentiality in a customer-focused environment.

The ideal candidate will hold an NVQ2 in Pharmacy Services or an accredited equivalent and an MCA qualification, with strong interpersonal and organizational skills to manage workload and meet deadlines.

Qualifications

• NVQ2 in Pharmacy Services or an accredited equivalent course.
• Medicine Counter Assistant (MCA) qualification.
• Experience in a customer-focused environment.
• Ability to handle medications accurately and maintain confidentiality.

Responsibilities

• Participate in all branch processes to support daily operations.
• Build positive relationships with customers, patients and healthcare professionals.
• Assist in the delivery of pharmacy services and patient care at the branch.
• Represent Rowlands Pharmacy as an ambassador within the community.

Skills

Customer service

Interpersonal skills

Confidentiality

Time management

Medication handling

Self-motivated

Proactive

Education

NVQ2 in Pharmacy Services

MCA qualification

Job description

Rowlands Pharmacy in Manchester is seeking a Healthcare Partner to join a busy branch at Manchester Royal Eye Hospital. The role involves assisting in pharmacy services, engaging with customers and healthcare professionals, and upholding confidentiality in a customer-focused environment.

The ideal candidate will hold an NVQ2 in Pharmacy Services or an accredited equivalent and an MCA qualification, with strong interpersonal and organizational skills to manage workload and meet deadlines.