Pharmacy Counter Assistant - Northampton Weston Favell Extra

Tesco; Northampton; Sur place; GBP 1 887 000 - 2 062 000; Temps partiel

Avantages offerts par ce poste

Holiday starting at 20 days

Flexible working

10% Colleague Clubcard discount

Wellbeing services

Life cover and pension matching

Discounts and cycle-to-work schemes

Uniform provided

Résumé du poste

Tesco Pharmacy is hiring Counter Assistants to greet customers, provide friendly service and support the Pharmacy and wider store with healthcare guidance.

In this role you will work with a flexible schedule and have the opportunity to grow within Tesco. The position offers a minimum guaranteed hours and a starting pay described below.

Qualifications

• A passion for delivering great service to customers.
• Ability to build rapport quickly to reassure customers.
• Willingness to make decisions in the best interest of customers.
• Positive, team-focused approach and open communication.

Responsabilités

• Providing friendly, natural service and getting to know customers at the pharmacy counter.
• Providing flexible support across the Pharmacy and wider store, including healthcare guidance and OTC products.
• Supporting prescription queries and maintaining a friendly, professional service.
• Making customer-focused decisions and completing key store routines.

Connaissances

Customer service

Rapport building

Decision making

Team player

Description du poste

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Pharmacy Counter Assistants pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts.

About the role

Availability Window

• Mon: 13:00:00 – 21:00:00


• Tue: 12:00:00 – 21:00:00


• Thu: 13:00:00 – 21:00:00


• Fri: 12:00:00 – 21:00:00


• Sat: 10:00:00 – 19:00:00

You will be responsible for

Providing friendly, natural service and getting to know your customers.

Providing flexible support across the Pharmacy and wider store, including helping customers with their healthcare needs, offering guidance on over‑the‑counter products, supporting prescription queries, and delivering a friendly, professional service at the pharmacy counter.

Making customer focused decisions and completing key store routines.

Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

You will need

A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right products and solutions.

The ability to build rapport quickly so customers leave feeling confident, supported, and reassured, having had a great experience at the Pharmacy counter.

The initiative to make the right decisions for customers, whether you’re supporting them with over‑the-counter product guidance, helping with prescription queries, or knowing when to refer them to the pharmacist for expert advice.

A positive, team focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Whats in it for you?

Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes

Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.