Pharmacy Counter Assistant - Colchester Extra

Tesco UK; Colchester; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Disability Confident Leader

Job summary

Tesco Pharmacy Counter Assistants play a key role in our stores, delivering friendly service and trusted health product guidance on the shop floor. You will help customers with healthcare needs, OTC products, and prescription questions while supporting a smooth pharmacy operation.

We offer flexible working, a guaranteed minimum weekly hours, and opportunities to grow within a welcoming, inclusive team. Competitive hourly pay and store-based variation reflect location and duties.

Qualifications

• Flexible working hours and minimum 16 hours per week.

Responsibilities

• Provide friendly, natural service to customers at the pharmacy counter.
• Support the Pharmacy and wider store with healthcare guidance and OTC product assistance.
• Address prescription queries and assist with customer questions in a professional manner.
• Contribute to great service, store performance, and teamwork across departments.
• Build rapport quickly so customers feel confident, supported, and reassured during their visit.
• Make the right customer-focused decisions and escalate to the pharmacist when needed.

Job description

Availability Window

• Sun 10:00:00 - 16:00:00
• Mon 11:00:00 - 20:00:00
• Tue 10:00:00 - 20:00:00
• Thu 10:00:00 - 20:00:00
• Sat 10:00:00 - 20:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Pharmacy Counter Assistants pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

Providing friendly, natural service and getting to know your customers.

Providing flexible support across the Pharmacy and wider store, including helping customers with their healthcare needs, offering guidance on over‑the‑counter products, supporting prescription queries, and delivering a friendly, professional service at the pharmacy counter.

Making customer focused decisions and completing key store routines.

Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right products and solutions.

The ability to build rapport quickly so customers leave feeling confident, supported, and reassured, having had a great experience at the Pharmacy counter.

The initiative to make the right decisions for customers, whether you’re supporting them with over‑the‑counter product guidance, helping with prescription queries, or knowing when to refer them to the pharmacist for expert advice.

A positive, team focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.