Pharmacy Counter Assistant

Dears Pharmacy & Travel Clinic; Linlithgow; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Staff discount

Training and development

Career progression

Job summary

Dears Pharmacy & Travel Clinic in Linlithgow, Scotland, is seeking a customer-focused Pharmacy Counter Assistant to join our growing team. You will play a key role in supporting patients and delivering an exceptional pharmacy experience.

You will provide friendly service, handle enquiries, promote services, and help with retail products. We offer structured training, progression opportunities, and a competitive salary.

Qualifications

• Pharmacy experience preferred.
• Strong communication and customer service skills.
• Positive attitude and willingness to learn.

Responsibilities

• Provide excellent customer service.
• Assist patients with healthcare enquiries.
• Promote pharmacy services.
• Support retail sales and healthcare product advice.
• Maintain high store standards.
• Contribute to the overall success of the pharmacy.

Skills

Pharmacy experience

Excellent communication

Customer service focus

Teamwork

Learning mindset

Job description

Pharmacy Counter Assistant

Dears Pharmacy & Travel Clinic

Dears Pharmacy is seeking a customer-focused Pharmacy Counter Assistant to join our growing team.

As part of one of Scotland’s fastest-growing independent pharmacy groups, you will play a key role in supporting patients and helping deliver an exceptional pharmacy experience.

About the Role

• Provide excellent customer service
• Assist patients with healthcare enquiries
• Promote pharmacy services
• Support retail sales and healthcare product advice
• Maintain high store standards
• Contribute to the overall success of the pharmacy

Development Opportunities

• Accredited pharmacy counter training
• Pharmacy Assistant progression pathways
• Tympa Ear Health and Microsuction training
• Phlebotomy training opportunities
• Further career development within the pharmacy group

Requirements

• Previous pharmacy experience preferred
• Excellent communication skills
• Strong customer service focus
• Positive attitude and willingness to learn
• Ability to work independently and as part of a team

Benefits

• Competitive salary
• Performance-related bonus scheme
• Staff discount
• Structured training and development
• Long-term career progression opportunities

Job Type: Full-time, Permanent