Pharmacy Assistant (General Practice)

NHS; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local healthcare practice in Gloucester is seeking a dedicated Pharmacy Assistant to join their team. This part-time role (20-25 hours/week) involves supporting medication processes, maintaining patient records, and assisting pharmacy technicians. Ideal candidates will have at least four GCSEs and excellent communication skills, with experience in a pharmacy setting preferred. Join a supportive team committed to patient care while developing your skills in a dynamic environment.

Qualifications

• Confident in using digital IT solutions.
• Experience with direct patient interaction.
• Ability to handle data accurately.

Responsibilities

• Support collation and filing of prescriptions and forms.
• Maintain registers for medication monitoring.
• Coordinate medication reviews.

Skills

Effective communication

Attention to detail

Customer service skills

Organizational skills

Education

Four GCSEs at Grade C and above

Tools

Microsoft Office

Job description

Job Description

Job Summary

The pharmacy assistant will be based within our single site practice under the guidance and supervision of our pharmacy technician. They will work within our multidisciplinary team of general practice professionals to support the coordination of safe, effective and efficient systems for medicines optimisation, repeat prescribing, reducing medicine waste and maximising patient outcomes.

We are offering 20-25 hours per week, split across 4-5 days (Monday-Friday). Exact start and finish times can be negotiated.

Main duties of the job

Previous experience of working within pharmacy services is preferred but not essential. The successful candidate should have excellent attention to detail, be able to manage their own workload, be driven to achieve targets and deadlines, and be highly organised.

The pharmacy assistant will assist the pharmacy technician's workload by undertaking a range of administrative tasks and assisting in the collation and monitoring of patient registers.

About Us

Quedgeley Medical Centre (QMC) is a family run GP practice in Quedgeley, a suburban town of Gloucester and located 3.5 miles southwest of the city centre. With approx. 7,500 patients, QMC is a growing practice with a relatively small team comprised of doctors, nurses, healthcare assistants, administrative/secretarial staff, pharmacists, and others. The tight-knit team has a wonderful dynamic of mucking in and supporting one another, sharing responsibilities, and being confident and enabled to speak up and ask for help.

Details

Date posted: 16 October 2025

Pay scheme: Other – Salary Depending on experience Equivalent AfC B2-B3 depending on experience

Contract: Permanent

Working pattern: Part-time

Reference number: A2812-QMC-PA-OCT25

Job locations: Olympus Park, Quedgeley, Gloucester, GL2 4NF

Job Description

Job responsibilities

• Supporting the collation, sorting and filing of FP10 prescriptions and FP34 forms.
• Maintaining registers of patients requiring regular medication monitoring and flagging if patients become overdue.
• Coordinating medication reviews.
• Obtaining information from patients ahead of medication reviews.
• Responding to patients questions; referring problems or queries to the pharmacistor pharmacy technician.
• Relaying information/messages to patients from the pharmacist, pharmacy technician, or prescriber.
• Assisting medicines reconciliation on the receipt of discharge summaries and hospital/clinic letters.
• Assisting with processing repeat prescription requests and forwarding requests where further input is required.
• Liaison with community pharmacies to discuss and overcome issues.
• Participating in medication audits.
• Taking responsibility for contributing to all aspects of the day-to-day management of the working environment including communication, data accuracy and management, keeping practice areas tidy and helping to achieve a supportive, positive culture across the practice team.
• Supporting and promoting a safe working environment in accordance with Health & Safety and Infection Control policies.
• Respecting and protecting patient confidentiality and information.

Person Specification

Qualifications

Essential

• Equivalent of four GCSEs at Grade C and above, including mathematics, English language, science and one other subject.

Desirable

• GPhC-approved courses/qualifications

Knowledge and Skills

• Able to communicate effectively.
• Able to maintain confidentiality and privacy.
• Responsible, accurate and methodical.
• Able to pay close attention to detail.
• Ready to refer to a more senior colleague when necessary.
• Able to read and follow instructions.
• Interested in peoples health.
• Able to explain clearly to patients.
• Able to demonstrate excellent customer service skills.
• Able to demonstrate excellent organisational skills.
• Confident with learning and using IT systems.
• Able to prioritise and manage workload effectively.

Experience

Essential

• Experienced and confident in the use of digital IT solutions, including databases and the Microsoft Office package.
• Experienced in dealing directly with patients/customers over the phone and/or in person.

Desirable

• Experience of working in an administration role requiring high level of organisation and data processing.
• Experience of working in a pharmacy setting under the supervision of a pharmacist or pharmacy technician.
• Experience of managing caseloads.
• Experience of collating and handling data.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Quedgeley Medical Centre

Address: Olympus Park, Quedgeley, Gloucester, GL2 4NF

Employer's website: https://quedgeleymedicalcentre.nhs.uk/