Pharmacy Administration Officer

NHS; Sheffield; On-site; GBP 25,000; Full time

Job summary

An NHS organisation in Sheffield is looking for a self-motivated individual to provide administrative support in the pharmacy department. The role involves maintaining office operations and handling confidential issues. Essential qualifications include GCSEs in English and Maths, and skills in Microsoft Office packages. This is a full-time, permanent position with an annual salary of £24,465.

Qualifications

• Experience of working within an office environment is essential.
• Experience of working in a public facing role is essential.
• Knowledge of information and/or customer service systems is required.

Responsibilities

• Provide administrative support to the Pharmacy department.
• Maintain the day-to-day running of the Pharmacy office.
• Handle sensitive and confidential issues appropriately.

Skills

Effective organisational skill

Excellent communication skills

Understanding of data protection issues

Ability to deal with staff at all levels

Ability to prioritise and work to strict deadlines

Education

GCSE at Grade 4/C in English and Maths

NVQ Level II in Business Administration / Customer Service / IT

Tools

Microsoft Office packages

Customer service systems

Job description

Job Summary

If you are a self‑motivated, positive individual and would like to play an integral part in growing the reputation of the pharmacy and contributing to service developments, we have the perfect opportunity for you.

We are looking for an enthusiastic and innovative individual to join our expanding pharmacy team. The team at Sheffield Teaching Hospital NHS Foundation Trust comprises of approximately 500 pharmacy staff working across five sites and is one of the biggest pharmacy departments in the country.

Our inclusive and diverse pharmacy department has a strong clinical presence in all areas. We are innovative and forward‑thinking and have invested in a host of technical improvements, including robotics and a state of the art, multi‑million‑pound technical services unit. We offer a wide range of roles across different areas of the service including clinical ward services, aseptic services, homecare, medicines supply, medicines information, medicines governance, education & training, clinical trials, and research.

NHS organisations recognise the benefits of having a diverse workforce. As a trust and department, we are working to promote and improve inclusion and representation from under‑represented groups including global majority ethnicities, LGBTQ+ identities, and colleagues with disabilities. We would welcome applicants who are members of these groups and other under‑represented groups to apply.

Responsibilities

• To provide administrative support to the Pharmacy department and maintain the day‑to‑day running of the Pharmacy office.
• To undertake all duties according to the procedures and policies of the Sheffield Teaching Hospitals NHS Foundation Trust Pharmacy Department.
• To deal with sensitive and confidential issues from Pharmacy staff and take action as appropriate, maintaining confidentiality at all times.
• To work independently and be competent in covering an office.
• Please view the attached Job Description and Person Specification documents for full details regarding this post.
• When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Qualifications

• Essential: GCSE at Grade 4/C in English and Maths (or equivalent qualifications) or equivalent experience.
• Desirable: NVQ Level II in Business Administration / Customer Service / IT.

Experience

• Essential: Experience of working within an office environment.
• Essential: Experience of working in a public facing role.
• Desirable: Relevant experience within the NHS.

Further Training

• Essential: Knowledge of / experience of using information and/or customer service systems.
• Essential: Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
• Desirable: Experience using ESR and other pharmacy specific systems.

Skills and Knowledge

• Essential: Understanding of data protection issues and the ability to maintain confidentiality.
• Essential: Excellent communication skills, with ability to deal with staff at all levels.
• Essential: Displays use of initiative with effective organisational skill.
• Essential: Ability to prioritise and work to strict/conflicting deadlines.
• Essential: On‑going commitment to personal development.

Employment Details

Date posted: 17 November 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 a year pa / pro rata for part time staff

Contract: Permanent

Working pattern: Full‑time

Reference number: 190‑1086‑DIR‑S

Job locations: Cross Site - Royal Hallamshire Hospital & Northern General Hospital, Glossop Road, Sheffield, S10 2JF

Employer Details

Sheffield Teaching Hospitals NHS Foundation Trust

Cross Site - Royal Hallamshire Hospital & Northern General Hospital

Glossop Road

Sheffield

S10 2JF

Website: https://www.sth.nhs.uk

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.