Pharmacy Admin Assistant

March Personnel; Molesey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a Pharmacy Admin Assistant for a fully office-based position in Molesey, England. In this role, you will respond to patient inquiries, handle payments, and manage pharmacy administrative tasks. Ideal candidates will have customer service experience, strong communication skills, and ideally some background in healthcare. Benefits include 20 days holiday, pension, and additional perks.

Benefits

20 Days Holiday plus Bank Holidays

Additional day holiday on Birthday

Company Pension

Life Insurance

Employee Discount

Annual Bonus

Sick Pay

Health & Wellbeing programme

Bereavement Leave

Company Social Events

Qualifications

• Experience in a pharmaceutical/healthcare setting is desirable.
• Ability to respond to patient inquiries effectively.
• Strong attention to detail for record-keeping tasks.

Responsibilities

• Responding to queries regarding patient prescriptions.
• Liaising with clinics and healthcare professionals.
• Maintaining accurate records of customer interactions.

Skills

Customer Service experience

Numeracy skills

IT literate

Organisational skills

Strong written and verbal communication skills

Job description

Our client is looking for a Pharmacy Admin Assistant to join their friendly team to answer patient enquiries relating to prescriptions and product information and action daily pharmacy administrative tasks.

Hours: 9am-6pm (Fully Office-based)

Key Responsibilities

• Responding to phone calls and emails regarding patient prescription queries and product information
• Taking payments
• Receiving and logging stock
• Liaising with clinics and healthcare professionals
• Stock counts
• Escalating unresolved issues to the appropriate person
• Keeping records of customer interactions and transactions
• Accurate record keeping
• Communicating and co‑coordinating with internal departments
• General pharmacy administration

Key Attributes

• Customer Service experience
• Experience in a pharmaceutical/healthcare setting, interacting with patients (desirable)
• Numeracy skills
• IT literate
• Organisational skills
• Strong written and verbal communication skills

Benefits

• 20 Days Holiday plus Bank Holidays
• Additional day holiday on Birthday
• Company Pension
• Life Insurance
• Employee Discount
• Annual Bonus
• Sick Pay
• Health & Wellbeing programme
• Bereavement Leave
• Company Social Events

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.