Pharmacy Accuracy & Customer Care Technician

Wells & Co.; South Tyneside; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Highly competitive salaries

Generous holiday allowance including b

Opportunity to gain further qualific c

Pension scheme

Employee discount scheme

Superb development and career opportu

Bonus scheme

Job summary

Well Pharmacy is seeking an Accuracy Checking Technician to assist the pharmacist in daily dispensary operations, allocating tasks to dispensing staff and ensuring safe, efficient service. You will also engage with customers at the counter, offering healthcare advice and supporting sales and store duties.

As part of our team, you will be friendly, organized, and committed to outstanding customer care. You must hold an Accuracy Checking Qualification and NVQ/QCF Level 3 in Pharmacy Services with

Qualifications

• Customer-facing service experience is essential.
• Ability to manage stock and support dispensing processes.
• Strong communication and organisational skills required.

Responsibilities

• Assist the Pharmacist in day-to-day dispensary operations and allocate work toDispensing Technician and Dispensing Assistant.
• Manage stock levels and provide healthcare advice at the counter.
• Assist with sales, store duties, product displays and cash transactions.
• Be first point of contact for customers and handle high-volume dispensing for local care homes.
• Deal with operational queries from GP surgeries.

Skills

Customer service

Stock management

Dispensing

Education

NVQ/QCF Level 3 equivalent

GPhC registration

Job description

Well Pharmacy is seeking an Accuracy Checking Technician to assist the pharmacist in daily dispensary operations, allocating tasks to dispensing staff and ensuring safe, efficient service. You will also engage with customers at the counter, offering healthcare advice and supporting sales and store duties.

As part of our team, you will be friendly, organized, and committed to outstanding customer care. You must hold an Accuracy Checking Qualification and NVQ/QCF Level 3 in Pharmacy Services with