Pet Care Store Hero: Elevate Customer Experience

Pets at Home; Buckingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading pet care retailer in Buckingham is looking for passionate individuals to join their team as Store Colleagues. In this role, you will provide exceptional customer service while ensuring the highest pet care standards. You'll build strong relationships with customers and work flexible shifts, including weekends. The position offers attractive pay, paid holidays, and career progression opportunities. If you love pets and want to contribute to their wellbeing, apply now to become part of our dedicated team.

Benefits

Attractive rates of pay

Paid holidays

Additional leave for birthdays

20% colleague discount in Stores

Discretional annual bonus scheme

Access to discounts and benefits

Opportunity for charity work

Career progression

Qualifications

• Ability to provide personalized service ensuring customers feel appreciated.
• Proficient in verbal and written communication to engage with customers.
• Skilled in addressing customer questions and resolving issues efficiently.
• Willingness to learn and develop professionally.
• Recognizes the importance of setting and achieving targets in retail.
• Understands the significance of collaboration in customer service.
• Flexible to work shifts including evenings, weekends, and bank holidays.

Responsibilities

• Exceed customer expectations while upholding pet care standards.
• Build strong customer relationships to enhance their experience.
• Ensure excellent operations within the pet care center.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

A leading pet care retailer in Buckingham is looking for passionate individuals to join their team as Store Colleagues. In this role, you will provide exceptional customer service while ensuring the highest pet care standards. You'll build strong relationships with customers and work flexible shifts, including weekends. The position offers attractive pay, paid holidays, and career progression opportunities. If you love pets and want to contribute to their wellbeing, apply now to become part of our dedicated team.