Pet Care Store Champion - Customer Experience Pro

Pets at Home Limited; Borehamwood; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading pet care retailer is seeking enthusiastic individuals for the role of Store Colleague in Borehamwood, England. As a vital part of the team, you will provide outstanding customer service, exceed customer expectations, and build strong relationships with customers. Flexibility in working hours, including evenings and weekends, is required. The position offers attractive pay rates, paid holidays, and opportunities for career progression among other benefits.

Benefits

Attractive rates of pay

Paid holidays

Additional leave for birthdays and special occasions

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in your local community

Career progression

Qualifications

• Must be available for at least two weekdays between 7:00am and 8:30pm, as well as one weekend day each week.

Responsibilities

• Exceed customer expectations and uphold top pet care standards.
• Build strong customer relationships and enhance their experience.
• Provide personalised and attentive service to all customers.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem‑Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

A leading pet care retailer is seeking enthusiastic individuals for the role of Store Colleague in Borehamwood, England. As a vital part of the team, you will provide outstanding customer service, exceed customer expectations, and build strong relationships with customers. Flexibility in working hours, including evenings and weekends, is required. The position offers attractive pay rates, paid holidays, and opportunities for career progression among other benefits.