Personal Trainer / Class Instructor - Thames Ditton, Surrey

Colets Health & Fitness; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fitness facility in Gloucester is seeking a Personal Trainer / Class Instructor to assist with daily gym operations and deliver excellent customer service. The role involves promoting challenges, conducting inductions, and supporting members in their fitness journey. Candidates must possess a Level 2 Gym Instructor qualification and a Level 3 PT or Group X Qualification. Excellent communication skills, IT proficiency, and a commitment to customer satisfaction are essential. Join a team dedicated to creating a positive training environment.

Qualifications

• Experience in a Private Health Club environment is preferred.
• Experience working with age groups ranging from 5 to 94 years.
• Knowledge of designing gym programs and performing inductions.

Responsibilities

• Assist the Fitness Manager with daily operations and customer service.
• Promote gym challenges and incentives to members.
• Conduct health assessments and lead class inductions.

Skills

IT Proficiency

Excellent Communication

Education

Level 2 Gym Instructor

Level 3 PT or Group X Qualification

Job description

Personal Trainer / Class Instructor - Thames Ditton, Surrey

Job Purpose :

ToassisttheFitnessmanager with the daily operation ofColetsGym and the areas / studios that fall within the gym and provide excellent customer service to our members.

• Role and Responsibilities :
• Members
• Always provide excellent Customer Service.
• Listen to member feedback and be proactive
• Promote Gym challenges and Incentives
• Assistwith the programme co-ordination of group classes / group inductions taken by the gym team
• To be friendly with all members.
• To motivate and support members with all aspects of their training.
• To be proud of your work andhelpfulto
• members.
• Carrying out pre-exercise procedures for gym users as per the NOP
• Lead group inductions and express classes
• To conduct healthassessmentsfor members using the health system and app.
• People
• Support your fellow colleagues
• Operations
• Ensure adherence to Colets’ own rules and regulations
• Adherence to Health and Safety regulations in all areas of the fitness department
• All staff should be fully aware of and understand the departmental NOP, the club’s emergencyproceduresand the club’s emergency action plan
• Maintainthe gymEquipmentto a high standard &reportany faults / damagetotheFitnessManager
• Maintainhigh standardsof cleanliness in the gymand complete relevant daily cleaning checklists.
• Workin accordance withthe rota produced by the Fitness Manager.

There may, however, be instances of your being asked to cover shifts at short notice due to absences

• Attend regular staff meetings and training sessions.
• Finance
• Be aware of the fitness budget
• Cultural / Values

As a part of theColets Team, commit to the company values and personality.

Beawareofthecore business anchorsof Colets andassistyour manager in embedding them into your department :

• Create the right environment
• Create a Great place to work
• Go beyond customer satisfaction
• Personalise every journey
• Generate extra profit to fuel growth

Commit to our goal of a unified Team & Growing the business

• KPI’s :
• NPS Score for gym
• Qualifications / Educational Requirements :
• Level 2Gym Instructorrequired
• Level 3 PTor Group X Qualification

Required

• Preferred Skills :
• Essential
• IT Proficiency
• Level2Gym Qualified
• Level 3 PT or Group X Qualification
• Excellent Communication
• Preferable
• DBS checked
• Experience in a Private Health Club environment
• Experience working with age groups ranging 5yrs – 94yrs
• Experience working
• within agym.
• Knowledge of how to design gym programs & perform gym inductions
• Experience of floor walking, instructing members on gym equipment, good customerserviceand cleaning.