Personal Stylist

John Lewis Partnership; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Job summary

John Lewis Partnership’s Style Studio seeks a Personal Stylist to deliver inspiring consultations, host style talks, and provide instant fashion advice to walk-in customers. You will help clients find pieces they love and create a memorable, personalised shopping experience.

You will showcase knowledge of trends, colour analysis, body silhouette profiling, and consultative selling to drive sales while maintaining exceptional customer service.

Qualifications

• Experience in fashion/styling and styling consultations.
• Ability to engage customers and provide personalised advice.
• Excellent organisation and diary management.

Responsibilities

• Conduct styling consultations for walk-in customers.
• Host style talks and share fashion trends.
• Engage new customers via social media and create fashion theatre on the shopfloor.
• Provide instant style advice and ensure excellent customer service.

Skills

Customer service

Fashion styling

Colour analysis

Body shape profiling

Consultative selling

Job description

Working as part of a team in the dedicated Style Studio as a Personal Stylist, you'll play an active role in achieving our brand ambition. You'll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends and offer instant style advice to our 'walk-in' customers.

Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and sees customers returning time and time again.

Key Responsibilities

• Navigate the wide range of brands we offer to find pieces that our customers will love.
• Use your knowledge of colour analysis, body shape profiling and consultative selling to generate sales across the fashion floor.
• Support your department when required with general shop-keeping tasks and excellent customer service.
• Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor which can help drive and maximise sales and profit.

A passion for everything fashion and styling.

• Excellent customer service skills that allow you to build a rapport with customers.
• Great organisation skills to organise your own diary of scheduled appointments.

Desirable skills/experience you may have

• Experience in using social media platforms to create content and engage audiences.
• We'll make sure you have all of the other training you need to perform at your best, everyday.

Varied hours of full time work (37.5 hours) across seven days to include late finishes, evenings and alternate weekends.

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or short hour contracts, where possible. Please discuss this further with the hiring manager during your interview.