Personal Banker & Customer Service – 10-Month Contract

NatWest Group; Cambridge; On-site; GBP 27,000; Full time

Job summary

A leading banking institution is seeking a Customer Service, Personal Banker in Cambridge to support customers with their financial needs. You will provide outstanding service, helping with banking requests and identifying products that fit customer needs. This ten-month role offers a starting salary of £26,010 pro rata, extensive training, and benefits including a generous holiday entitlement. Flexibility in working hours is required, typically within branch opening hours.

Benefits

Healthcare and lifestyle benefits

33 days holiday

Monthly retirement fund contribution

Qualifications

• Motivated and driven to develop career.
• Strong interpersonal skills.
• Commitment to develop new skills and responsibilities.

Responsibilities

• Guide and support customers in achieving financial goals.
• Complete banking requests like payments and transfers.
• Help customers understand banking services.
• Identify opportunities for financial products.

Skills

Customer service orientation

Strong communication skills

Attention to detail

Ability to thrive under pressure

Teamwork

Job description

A leading banking institution is seeking a Customer Service, Personal Banker in Cambridge to support customers with their financial needs. You will provide outstanding service, helping with banking requests and identifying products that fit customer needs. This ten-month role offers a starting salary of £26,010 pro rata, extensive training, and benefits including a generous holiday entitlement. Flexibility in working hours is required, typically within branch opening hours.