Personal Assistant to the FCSP Director

Government Recruitment Service; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading government agency in the UK is seeking a Personal Assistant to the FCSP Director. The successful candidate will manage complex diaries, coordinate meetings and provide secretariat support for forums. This role requires excellent organisational skills, attention to detail, and strong communication abilities. Ideal for those with experience in supporting senior leaders. Full-time and flexible working arrangements are available, ensuring a welcoming and inclusive environment.

Benefits

Flexible working arrangements

Inclusive and diverse workforce

Lifetime development support

Qualifications

• Experience in diary management and supporting senior leaders is essential.
• Ability to work of your own initiative and under pressure in a fast-paced environment.
• Strong communication skills and a proactive approach are essential.

Responsibilities

• Manage complex diaries for the Director and senior leaders.
• Coordinate internal and external meetings.
• Provide secretariat support for FCSP forums and meetings.
• Coordinate the completion of the monthly FCSP Performance pack.
• Maintain key records and systems, including email distribution lists.

Skills

Excellent organisational skills

Attention to detail

Strong communication skills

Diary management

Proactive approach

Job description

Overview

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

Responsibilities

The main tasks and accountabilities for the role of PA to the FCSP Director are detailed in the responsibilities.

As PA to the Director you will be responsible for:

• Diary, Travel & Correspondence Management:
• manage complex diaries for the Director and senior leaders, ensuring effective scheduling, prioritisation, and conflict resolution, ensuring the Director is fully briefed with relevant documentation for daily commitments, arrange travel and accommodation bookings in line with organisational policies
• coordinate internal and external meetings, book rooms, and arrange IT/video conferencing facilities to optimise time management
• oversee all agreed correspondence, including email, maintaining inbox protocols, prioritising urgent matters, and drafting professional communications as required

Secretariat:

provide secretariat support for FCSP forums and meetings, including accurate minute-taking, action tracking, and timely distribution of papers

support the planning and delivery of staff meetings and events, including agenda preparation, speaker coordination, and logistics management (e.g., audio-visual requirements)

administer the FCSP INSSpire Panel awards process, including pre-checks, meeting attendance, outcome notifications, payment processing, and record maintenance

Performance & Engagement Support:

coordinate the completion of the monthly FCSP Performance pack, liaising with contributors and preparing the pack for the Senior Leadership Team

support engagement initiatives, maintaining action plans and collaborating with Engagement Champions to drive delivery

Intranet Administration & Records Management:

serve as FCSP Intranet Editor, ensuring content is accurate, relevant, and up to date

maintain key records and systems, including email distribution lists and WISDOM filing

act as Local Records Officer (LRO), ensuring compliance with document retention and destruction policies

Business Support:

assist the Business Manager with organisational chart updates, business continuity planning, recruitment support (including interview arrangements), and workflow management

manage deadlines and submissions in the absence of the Business Manager, ensuring timely delivery using the FCSP Tracker

Requirements

This role requires excellent organisational skills, attention to detail, and the ability to work of your own initiative and under pressure in a fast-paced environment. Strong communication skills and a proactive approach are essential, as you will often need to anticipate needs and resolve issues before they arise. Experience in diary management and supporting senior leaders is essential.

Further Information

In order to assist you in making your decision in whether to apply, we will be holding 3 drop-in sessions where you will be able to hear more about what the role entails, what our Support team does, who we are as a government agency and what it is like to work in the Insolvency Service. You can access the sessions from the link below:

The sessions will take place on:

Thursday 22nd January 12pm

Join The Meeting

Meeting ID: 348 287 116 774 83

Passcode: CZ9422vo

Thursday 22nd January at 5.15pm

Join the Meeting

Meeting ID: 385 287 330 266 84

Passcode: FH3Rj6pq

Monday 26th January at 8.30am

Join the Meeting

Meeting ID: 357 456 862 973 22

Passcode: jD2Go7AK