Personal Assistant to the CEO

SevernTrentLife; Coventry; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading utility company in Coventry is seeking a Professional Assistant to the CEO to provide high-level support and manage priorities efficiently. The role requires exceptional organisational and communication skills, confidentiality, and the ability to thrive in a dynamic environment. Responsibilities include managing the CEO's diary and inbox, preparing presentations, and acting as a trusted liaison with stakeholders. This position offers an opportunity to work in a supportive and inclusive workplace, with a focus on employee engagement and development.

Benefits

28 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Share save scheme

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Previous experience as a PA to a CEO, ideally in a dynamic environment.
• Exceptional organisational skills and ability to manage competing priorities.
• Strong written and verbal communication skills.

Responsibilities

• Manage diary and inbox for the CEO, ensuring priorities are met.
• Organise appointments, travel arrangements, and prepare high-quality presentations.
• Act as a liaison between the CEO and stakeholders.

Skills

Organisational skills

Communication skills

Discretion

Tech-savvy

Job description

EVERYTHING YOU NEED TO KNOW

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

After 11 years leading Severn Trent, our current CEO is moving on, along with her long‑standing PA. We’re delighted to announce that James Jesic has been appointed as our new CEO, and we’re now looking for an exceptional PA to provide high‑level support in this exciting new chapter. This is a pivotal role requiring discretion, professionalism, and the ability to operate confidently in a fast‑paced, dynamic environment

As the CEO’s PA, you will take full ownership of diary and inbox management, ensuring priorities are met and time is optimised. You’ll need to anticipate needs, resolve scheduling conflicts, and maintain absolute attention to detail. Acting as the primary contact for stakeholders, you’ll represent the CEO with credibility and care, cultivating trusted relationships and providing a consistently high standard of service

Beyond managing the day‑to‑day, you will play a key role in supporting strategic initiatives—preparing board packs, creating presentations, and capturing actions from executive meetings. You’ll take responsibility for projects and tasks, driving them through to completion and ensuring deadlines are met.

Confidentiality and integrity are essential in this role

WHAT YOU’LL DO

• Serve as an extension of the CEO, representing them with professionalism, while providing trusted, confidential support
• Champion best practice across the PA community and the wider business, acting as a trusted advisor and role model for others
• Full diary and inbox management for the CEO, including prioritisation and conflict resolution.
• Organising appointments, meetings, and travel arrangements, ensuring protected time for strategic work.
• Managing travel arrangements, including booking transport and accommodation
• Preparing high‑quality presentations, reports, and board documentation
• Tracking actions arising from STEC, board, and committee meetings
• Undertake regular travel to London to provide board management and coordination, including supporting meetings and related activities
• Acting as a trusted liaison between the CEO and internal/external stakeholders
• Managing events and supporting company initiatives
• Providing finance support when required, including raising purchase orders
• Understanding the CEO’s objectives, priorities, and working style to ensure seamless support
• Covering the Chair’s PA during periods of leave

You’ll be based at ourHead Office- Severn Trent CentreinCoventry

WHAT WE’RE LOOKING FOR

• Previous experience as a PA to a CEO, with exposure to FTSE scale Board or C‑suite level support, would be highly advantageous- ideally gained within a fast‑paced, dynamic environment
• Exceptional organisational skills, resilience, and the ability to manage competing priorities.
• Strong written and verbal communication skills, with confidence engaging at senior levels.
• Tech‑savvy and comfortable using multiple platforms and digital tools.
• A proactive, discreet, and approachable individual who thrives under pressure.

Skills and experience are important, but character, positivity, and a caring attitude matter too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE WORK

You’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in‑person moments to keep our culture alive and why for this role you’ll usually find us in the office during our working hours.

HOW WE’LL REWARD AND CARE FOR YOU

It’s not just a job you’ll get here; you’ll get a career too. We have a range of benefits that reward and recognise great work and award‑winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.

Here’s some of our favourites:

• 28 days holiday + bank holidays (and the ability to buy/sell up to 5 additional days per year)
• Annual bonus scheme (of up to £2,250 depending on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Share save – the chance to buy Severn Trent Plc shares at a discounted rate
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

LET’S GO

We can’t wait to hear from you!

Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.